LensCrafters

4.7
305 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3855 State St, Santa Barbara, CA
93105-3152, United States

Hours

Reviews

4.7
305 reviews
5 stars
277
4 stars
2
3 stars
0
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and attentive, with specific mentions of employees like Frank, Rigo, and Georgette.

Repair Services

Many customers appreciated the quick and free repair services provided for glasses and sunglasses, often highlighting the efficiency of the staff.

Mixed Experiences

While most reviews are positive, there are notable complaints about inconsistent service, particularly regarding communication and handling of orders.

Product Knowledge

Customers reported that staff members demonstrated strong knowledge about products and services, assisting with frame selection and insurance claims.

Overall Satisfaction

The majority of reviews reflect a high level of satisfaction with the overall experience, recommending the location for its service and selection.
  • JD
    Jordan Davenport
    Oct 28, 2025
    5.0
    Attentive and friendly staff, especially Rigo! They even fixes my prescription sunglasses that weren’t purchased there.
  • ML
    Marilyn Lord
    Oct 18, 2025
    5.0
    Great customer service and wonderful knowledge optometrist.
  • MK
    micah kennedy
    Sep 16, 2025
    5.0
    Jessica was so helpful fixing my frames today! She is super warm and had me out of there in less than 10 minutes :)
  • BB
    Blake
    Sep 13, 2025
    5.0
    Rigo helped me with my Raybans that lost a screw super fast and professional!
  • PM
    Pat Michaels
    Sep 11, 2025
    5.0
    Very helpful employees and Doc precise with instructions (I’m hearing impaired).

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.