LensCrafters

4.8
302 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3370 S Bristol St, Santa Ana, CA
92704-8203, United States

Hours

Reviews

4.8
302 reviews
5 stars
280
4 stars
6
3 stars
2
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Karen, Luna, and Jonathan for their exceptional service.

Efficiency

Many reviews highlighted the quick service provided, with customers appreciating fast adjustments and same-day glasses availability.

Professionalism

Customers noted the professionalism of the staff and the thoroughness of the eye exams, particularly mentioning the expertise of the optometrists.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
  • CC
    Cesar Campos
    Dec 26, 2025
    5.0
    First time visit was amazing! Was greeted right away and was also attended immediately! Candice and Jonathan were super nice and knowledgeable! Really helped me during all of the experience. The DR and other staff members I interacted with were all super nice ! Will recommend to family and friends
  • AG
    Adan Garcia
    Dec 11, 2025
    5.0
    Karen was amazing she is the best, I had gone to get lenses replaced and I was greeted with a warm welcome she took me in right away and in 10 mins my glasses were ready. She was very polite and respectful the entire time. Will definitely return again.
  • TA
    Tania Aguirre
    Dec 11, 2025
    5.0
    Thank you Jonathan for your amazing support and kindness!
  • JS
    Jennifer Salmeron
    Nov 28, 2025
    5.0
    Shoutout to Catherine, best customer support & Johnathan for doing our glasses same day! Amazing 💕🙏🏼
  • WS
    William shelton
    Nov 27, 2025
    5.0
    Excellent staff nice glasses they help me very good

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.