Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
298 reviews
5 stars
276
4 stars
6
3 stars2
2 stars4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Karen, Luna, and Jose for their exceptional service.
Expertise
Many reviews highlighted the professionalism and knowledge of the optometrists and staff, particularly in providing thorough eye exams and helpful recommendations.
Quick Repairs
Customers appreciated the quick and efficient service for glasses repairs, often completed at no charge, which contributed to a positive experience.
Mixed Experiences
While many reviews were positive, some customers reported negative interactions with certain staff members, indicating inconsistency in service quality.
Product Availability
There were mentions of issues with prescription accuracy and product availability, leading to some dissatisfaction among customers.
- RMRobert MayerNov 6, 20255.0Jonathan Jimenez lab technician at 3370 S.Bristol St., Santa Ana adjusted my crooked glasses. I appreciate his friendly professional service. Sincerely, Robert Mayer
- HPHunter P.Oct 26, 20255.0Johnathan was polite, very patient and super awesome in helping me picking up the right glasses!!! Candace, the store manager was also very Very nice and accommodating For me being late to my appointment. I also recommend the eye doctors here as well. They were very patient and explained to me when Lasik was in the new technology that was used nowadays to implement permanent contacts. Highly recommended.
- THTimothy HowardOct 26, 20255.0I needed a screw for my glasses and Candace was awesome and did an awesome job fixing them giving me my sight to see how awesome your shop is.
- TNTracey NewellOct 17, 20255.0I had bent my frame and the nice lady got them back in shape and even swapped out the nose guards for me. Awesome service!!!
- SASteele AxelrodSep 27, 20252.0Middle-age woman, who’s probably the manager, is like a mosquito at a barbecue. Low EQ. Never using this location again.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Santa Ana offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, designer eyewear brands, and prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What are the store hours for LensCrafters at 3370 S Bristol St?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does LensCrafters accept insurance, and if so, which plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What payment methods can I use at LensCrafters on Bristol Street?
LensCrafters accepts American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
Can I pick up my glasses in-store at LensCrafters in Santa Ana?
Yes, LensCrafters offers in-store pickup service for your convenience.
How can I schedule an eye exam appointment at LensCrafters Santa Ana?
You can schedule your eye exam appointment online through the link https://examappointments.com/eeca/SearchExam?Office.number=0155
Are there other eye care providers near LensCrafters at Bristol Place?
Yes, nearby there is HD Optometry Inc., provider of Eyexam of CA, offering optometrist services and retail of eye care products.
What nearby food options can I visit before or after my appointment at LensCrafters?
Close to LensCrafters, you can enjoy dining at places like China Olive Buffet for Asian cuisine, Crumbl - Bristol Place for desserts, or Tacos Madre Kitchen & Cantina for Mexican food and drinks.
Are there nearby health and wellness services around LensCrafters in Santa Ana?
Yes, nearby options include Skinzone Laser & Cosmetic Surgery by Hannah Vu, MD for cosmetic treatments, South Coast Pharmacy and Medical Supply, and Heavenly Nails Spa for skin care and nail services.
Does LensCrafters have wheelchair accessible entrances?
Yes, LensCrafters in Santa Ana has wheelchair accessible entrances to accommodate all customers.