LensCrafters

4.8
534 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2800 N Main St, Santa Ana, CA
92705-6607, United States

Hours

Reviews

4.8
534 reviews
5 stars
501
4 stars
9
3 stars
1
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for their friendly, helpful, and professional service, with many customers highlighting specific employees like Erika, Tina, and Justin for their exceptional assistance.

Repair Services

Customers appreciated the quick and complimentary repair services for glasses, often highlighting the staff's willingness to help with urgent fixes.

Appointment Management

There were complaints regarding appointment management, with some customers experiencing delays and unprofessional behavior from management during their visits.

Product Selection

The store offers a wide variety of glasses and frames, which customers found appealing, although some noted high prices compared to competitors.
  • HG
    Henry Gallardo
    Jan 5, 2026
    1.0
    I called and made an eye appointment with them I gave them my insurance information and my policy they told me they would honor my insurance benefits through my policy for vision when I get there they try pulling some line that they're running my insurance and the benefits that I'm getting is through my insurance the benefits they offered were nothing like I have on my benefits and try charging me a substantial amount of money for a pair of glasses and I test ones that were covered on my benefits
  • KV
    Kouharik Vanes
    Dec 18, 2025
    5.0
    I highly recommend. Kind staff!
  • MI
    Marina Ibarra
    Dec 18, 2025
    5.0
    Erika was amazing ! She was so kind and patient. She helped me pick out exactly what I was looking for . She made the experience so fun and easy . I usually avoid shopping at this time but she made it feel like I was with a best friend shopping . Thank you so much !!
  • MB
    Martin Blackstone
    Dec 13, 2025
    5.0
    These guys really are the best. From pre-sales to post sales support, they always know what’s up and always take care of you. I’ve recommended them countless times and I am right now.
  • LA
    Laquesha apodaca
    Dec 8, 2025
    5.0
    Angel and Erica are the absolute best. They save the day for my family at Disneyland. My contact lens ripped and they helped me get a new one. They are total lifesavers five stars. I wish I could buy them around a drink.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.