LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Many customers praised the staff for their exceptional service, highlighting their attentiveness, friendliness, and willingness to help.
Appointment Issues
Several reviews mentioned problems with appointment scheduling and long wait times, indicating a need for better management of customer flow.
Repairs and Adjustments
Customers frequently noted quick and free repairs for glasses, showcasing the staff's helpfulness in addressing eyewear issues.
Product Pricing
Some customers expressed concerns about high prices for glasses and insurance coverage, suggesting a perception of overcharging.
AM
Alex Munoz
1 day ago
5.0
I had such a great experience thanks to Erika who helped me during my visit. She took the time to clearly explain my insurance benefits and was extremely detailed when answering all of my questions. As someone going into their first eye exam, I was honestly pretty nervous because I didn’t know what to expect. She made the entire process feel so easy and comfortable from start to finish.
Her patience, knowledge, and kindness really stood out, and she made my first eye exam experience not only stress free but actually enjoyable. I left feeling confident that I understood everything and truly appreciated the care she took to help me. Thank you Erika for making such a positive first impression!
IL
Irene Lazaro
1 day ago
5.0
Bryan was a super nice guy and provided me with help on getting new lenses definitely recommend 👍👍👍
NN
Nick Nick
Feb 19, 2026
5.0
Came here for a check up and I loved my experience. Service was amazing and staff were attentive . I forgot their names but it was 2 women working today at 2:30pm. I recommend coming here for an eye exam for their ease of scheduling and open availability.
BB
Brenda
Feb 17, 2026
5.0
The staff had a good service and I got my glasses and a second pair right away so that was nice!
RR
Roger
Feb 16, 2026
1.0
Arrived at opening on 02/16/2026 and made an examination appointment for 12:20pm. I waited over 25 minutes for my appointment and complained at the front counter. I was told I would need a pre-exam, plus another 15-20 minutes before I would be seen by the Doctor.
The employees are all young inexperienced individuals, no Manager present. A lead employee stated “We only have one eye doctor and this always happens when it rains”. This is no excuse and customers should be told upon arrival when they’re running behind. Why make an appointment if it’s not honored. I wasted my entire morning (11:00am - 1:00pm) needing an examination and new frames.
LensCrafters have gone Down Hill and in the future I’ll be taking my business elsewhere.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer brands for eyeglasses and sunglasses.
What brands of eyewear can I find at LensCrafters?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Coach, Michael Kors, Tiffany & Co., and many more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health and more. All prescriptions are welcome.
What payment options are available at LensCrafters?
LensCrafters accepts multiple payment methods such as American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for LensCrafters at 2800 N Main St, Santa Ana?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule an eye exam appointment online using the provided quick link URL for appointments.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup services for your convenience.
What nearby places can I visit before or after my appointment at LensCrafters?
Nearby you can visit MainPlace Mall for shopping, enjoy a snack at Wetzel's Pretzels or Sky Roll Ice Cream, and for recreation, you can try Round 1 Bowling & Amusement or 24 Hour Fitness gym.
Where can I get other eye care services near LensCrafters?
Main Place Optometry, located nearby, offers optometrist services and eye care, including laser eye surgery and LASIK.
What are some nearby food options around LensCrafters?
You can find nearby food options such as Wetzel's Pretzels, Rubys MainPlace fast food, Cali Licious Crab and Brews restaurant and bar, Panini Kabob Grill, and Lucille's Smokehouse Bar-B-Que.
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