Staff Care
Many customers praised the staff for their kindness, patience, and ability to make children feel comfortable during dental visits.
Communication
Several reviews highlighted the importance of clear communication from the staff regarding treatment plans and procedures.
Scheduling Issues
Numerous customers expressed frustration with long wait times and scheduling conflicts, indicating a need for better management of appointments.
Mixed Experiences with Dentists
While some dentists received high praise for their gentle approach, others were criticized for being rushed or harsh, leading to inconsistent experiences.
Billing Concerns
Multiple reviews mentioned issues with billing practices, including unexpected charges and lack of transparency regarding costs.