Club Pilates

Reviews

• CP

  Chelsie Park

  6 days ago
  2.0
  I do enjoy the reformer and the instructors for the most part are good, some are hard to understand., The reason I’m giving it a low rating is cause this has happened not once not twice but four different occasions where they say I’m not there and I was! I have never missed a class and each time they decide to mark you as absent they take $25 out of your credit card on file, so far they’ve taken $100 Out of my credit card, unauthorized & unjustifiable. What makes it worse is that I’ve been asking for three weeks for them to fix it to credit it back and the manager just kind of laughs at me like they/she doesn’t care, she blamed it on the worker and the nice young gentleman knows that I’ve never missed a class! if you’re more than five minutes late, you will pay a late fee and they won’t let you in the class. I follow rules, but to be marked as absent when I have been at every class that I pre-signed up for & they don’t care if you tell them you really were in class. Their system doesn’t work to well. I am done asking them to fix it, now I have to have the credit card company step in for me!
• IS

  I S

  Mar 27, 2026
  5.0
  This new studio has done such an amazing job. It's clean, organized, and the staff is amazing!! So kind and on top of it, they answered all my questions and made signing up a breeze! Definitely recommend if you're considering Pilates!
• SC

  sherry chen

  Mar 26, 2026
  1.0
  I wanted to share some feedback regarding my experience this morning. I mistakenly went to the Danville location first and, realizing my error, drove to the San Ramon studio as quickly as possible. When I arrived, the staff member at the front desk was quite dismissive. While I understand the policy regarding late entries, the manner in which I was turned away felt unnecessarily rude after a stressful morning. It was a very disappointing experience.

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