Home Instead

4.9
78 reviews

About

Home Health Care Service
Home Instead located in San Rafael, CA provides senior in home care services throughout Marin County, CA. Services include: Compassionate Care, Respite care, Alzheimer's care, Dementia Care, Hospice Care, Mobility Assistance, Hygiene Assistance, Outpatient care, Short term recovery, Veteran care, Elderly companionship, Client transportation, medication reminders, doctors appointments, live-in companions. Meal preparation and client/family management services. A 24 hour on call service is available answered by one of the staff. Call (415) 883-6260 for your free senior home care assessment.

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
1050 Northgate Dr, San Rafael, CA
94903, United States

Hours

Reviews

4.9
78 reviews
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72
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  • TK
    Tom/Larry Koerber/Boyd
    4 days ago
    5.0
    I’m so happy we found Home Instead for at home care services. They were exactly what we needed when we needed assistance the most. I suffered multiple fractures in my left knee and had to have replacement surgery. But surgery needed to wait a bit so I could recover and regain some strength before the procedure. After a few weeks in a skilled nursing facility (SNF) I was ready to get back home to my own bed! Eden from Home Instead came to visit me at the SNF to ensure I was ready to return home and prepare for the surgery. My spouse and I couldn’t have been more impressed with Eden’s professionalism, the services that Home Instead offered and the flexibility of scheduling. Everyone at Home Instead was helpful to us when setting up the service. We had Home Instead staff here several times a week for almost three months to allow my spouse time to shop, run errands, and have some time to relax. Every caregiver that came to the house to assist us with everything from getting me out of bed and into a wheelchair to bathing me and keeping me company was super. Rochelle, Mercy, Monica and Lisa were all sweet, nurturing, caring and fun to be around. Life would not have been so comfortable without them here, and their assistance really helped me get ready for surgery. I’ve had my knee replacement procedure and am back on my feet (mostly) but if we find that we need help in the future, we’ll be using Home Instead!
  • DB
    Deborah Boitano-Macchello
    Dec 27, 2025
    5.0
    I cannot say enough good things about this care agency! After working with a previous agency that failed to communicate daily care services and continuity of care, this agency, has been so transparent and professional. Both Eden and Christy are compassionate with exceptional with care details for my mom. My mom and I are both more relaxed with Home Instead's Care.
  • JG
    Jessica Garlock
    Dec 22, 2025
    5.0
    Home Instead was a trusted partner in supporting patients and families as they navigated the end of life. Christy was someone I could count on to get care in place quickly and make sure it was a good fit for all involved.
  • MM
    Mary McNamara
    Dec 6, 2025
    5.0
    Home Instead has allowed my mom to maintain her independence once mobility was becoming an issue. Caregivers are vetted and introduced prior to working with your loved one. They are hardworking, kind & thoughtful people. My mom has received excellent care & has built friendships with the women who help her. The admin staff are great communicators, sending update’s and details around schedule changes etc. Highly recommend.
  • GV
    Geo Vittoratos
    Dec 4, 2025
    5.0
    Having a loved one go on hospice is a whirlwind, and having it happen when you are 9 hours away is even more so. We needed to move quickly to have someone in with my mom, and Home Instead had someone there 24/7 in a matter of hours. Once I was there, I used them to help support me with caregiving (aka getting some sleep) and it was especially helpful when my mom's needs exceeded what I was capable of, Home Instead stepped in. Christy is incredibly hands-on with checking-in proactively and provided really great fits for care. The 24/7 care was especially experienced and supportive of both my mother and me. Communication with Hospice by the Bay was top notch and I felt like together we provided the best possible care for my mom. Thank you all so much.

Frequently Asked Questions About Home Instead

What is home care?

Home care, often called senior care or in-home caregiving, is a personalized service from Home Instead. Our caregivers assist with daily tasks like bathing, meal prep, or laundry, right in the comfort of home or a care community. Beyond tasks, it's about helping aging adults maintain independence and dignity. With tailored care plans and one on one attention, home care fosters connection, reduces loneliness, and ensures older adults can live comfortably where they feel most at home.

How does in-home care work?

In-home care with Home Instead begins with with a personalized care plan designed to meet your loved one's needs and bring your family piece of mind. A dedicated Care Pro will provide compassionate, tailored support-whether daily or weekly-at home, in a care community, or even in a hospital or rehab setting. Our goal is to help your loved one maintain their independence and quality of life with care that adapts to where it's needed most.