This profile is uncertified and using publicly sourced data
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Business Details
About
Home Health Care ServiceSenior Citizen Center
Family Matters In-Home Care in San Mateo delivers senior home care services across the Peninsula, including Burlingame, Foster City, Belmont, and surrounding areas. We provide non-medical in-home support such as personal care, dementia care, meal prep, companionship, and fall prevention. Our licensed caregivers help seniors age comfortably at home while reducing caregiver stress for families. Since 2002, our family-founded and operated agency has been a reliable, compassionate choice for families seeking safe and personalized home care in San Mateo County.
Location
Family Matters In-Home Care, LLC
3 E 3rd Ave Ste 200, San Mateo, CA
94401, United States
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.