Site for Sore Eyes - San Mateo

4.9
314 reviews

About

Eye Care CenterCorrective Lenses StoreOptometryOpticianProtective EyewearEyeglass RepairSite for Sore Eyes

Details

  • Wheelchair accessible entranceAvailable

Location

Site for Sore Eyes - San Mateo
115 E 3rd Ave, San Mateo, CA
94401, United States

Hours

Reviews

4.9
314 reviews
5 stars
307
4 stars
1
3 stars
2
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and accommodating staff, highlighting their willingness to go above and beyond.

Professionalism

Many reviews noted the professionalism and knowledge of the staff, particularly the optometrists, which contributed to a positive experience.

Efficiency

Several customers appreciated the quick turnaround times for services, including urgent repairs and same-day glasses.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding disorganization and rushed appointments with some doctors.
  • SY
    Shiyi YIN
    Dec 30, 2025
    5.0
    Justin (or Jessen) a young cool gentlemen on skateboard took care of me. Great experience felt more relaxed and less stressful than eyework san mateo on b street
  • JJ
    John
    Dec 28, 2025
    5.0
    Staff friendly and attentive during recent visit. Quality professional recent exam from Dr. Lin. Timely appointments. Have continued service over several years. Will continue to return for exams and lenses.
  • AC
    Anibal Astorga De La Cruz
    Dec 20, 2025
    5.0
    Super grateful to Justin! I came in needing urgent help transferring my prescription lenses into new frames after mine broke. Kaiser had given me a three-week timeline, but thanks to Justin, I didn’t have to wait nearly that long. He jumped right in and quickly installed my lenses into the new frames. Now I can continue with my Christmas travel with no stress! If you’re in a pinch and need a fast solution, stop by and ask for Justin!
  • JR
    Joshua Rascon
    Dec 16, 2025
    5.0
    My wife and I came in without an appointment just to look at some new frames for each of us. The staff was so accommodating, knowledgeable and helpful. We were even able to get an eye exam on the spot, there was a cancelation right as we walked in. We each got some very nice frames and new lenses. I honestly can say, everyone we interacted with was extremely professional and helpful. The selection of styles and designer glasses was incredible. This is my new optometrist for sure.
  • AM
    Aida Mak
    Dec 15, 2025
    1.0
    Booked an appointment with Dr. Jennifer Lin, but when we arrived, there was a completely different doctor. No one informed us in advance — neither before the appointment nor upon arrival. To make matters worse, the doctor clearly did not know how to examine vision in small children. No apology, no explanation — nothing. A complete waste of time. Very unprofessional experience. This feels like a scam.

Frequently Asked Questions About Site for Sore Eyes - San Mateo

What are the regular business hours for Site for Sore Eyes - San Mateo?

Site for Sore Eyes - San Mateo is open from 10:00 AM to 6:00 PM, Monday through Saturday, and closed on Sundays.

Where is Site for Sore Eyes - San Mateo located?

It is located at 115 E 3rd Ave, San Mateo, CA 94401, United States.