Ralphs Pharmacy

Reviews

• LV

  Laura Vanlinge

  Jan 26, 2026
  5.0
  All of the staff in the Pharmacy are very helpful and caring individuals. I've been getting my Rxs there for years, and they've continued to have exceeded my expectations each visit. Thank you to all the wonderful staff team members!!!
• EJ

  Erika James Jardine

  Nov 11, 2025
  1.0
  This is a letter that I sent to customer relations in regard to an experience that I had with the manager ANDREW at the twin Oaks Ralph's. I have not received a response from Ralph's yet. Dear Ralphs Customer Relations, I’m writing to report an incident that occurred at your San Marcos location (306 S. Twin Oaks Valley Road) on October 25, 2025, at approximately 12:39 PM. While checking out my groceries, the cashier named Andrew was talking to the bagger and did not greet or acknowledge me. My coupons fell during the transaction, and he did not assist or pay attention. When processing my coupons, one did not scan, and I mentioned that it usually requires an override. I asked for a manager, and he said he was the manager. Andrew became dismissive and made an inappropriate comment: “Well, I’m surprised that you need to use these coupons.” I found this statement unprofessional and disrespectful. I responded that it was none of his business whether I used coupons by choice or need. I left the store after informing him that I would be reporting the incident. I was disappointed by this experience and hope that management will address this behavior to ensure better service for future customers. Please confirm receipt of this message and advise if any follow-up action will be taken. Thank you for your time and attention.
• AA

  Amir

  Feb 17, 2018
  4.0
  Very clean and nice store. The price is higher than other grocery stores, but then is Ralph.
• DW

  Dave White

  Aug 23, 2017
  5.0
  Knowledgeable friendly staff, short wait times, convenient location.

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