Business Details
About
Hearing Aid StoreAudiologySonova Retail
AudioNova San Marcos is part of a nationwide chain of convenient neighborhood hearing care centers. We are open and accepting appointments for current and new patients. We offer hearing exams, hearing loss and tinnitus consultation and the latest in hearing aid technology. Contact us today to schedule an appointment.
Details
- DeliveryAvailable
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
144 reviews
5 stars
137
4 stars
5
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.
Expertise
The audiologists and staff were noted for their extensive knowledge and ability to explain hearing aid options and processes clearly.
Positive Experiences
Many reviews highlighted life-changing experiences with hearing aids, emphasizing the significant improvements in customers' hearing and overall quality of life.
Accessibility
Customers appreciated the ease of making appointments and the accommodating nature of the staff, which contributed to a welcoming environment.
- HKHerbert Kellner2 days ago5.0Don’t make my mistake—Go see Julie at AudioNova! I recently learned a very expensive lesson: even the best technology in the world is useless if it isn’t programmed correctly. I originally bought the Phonak Audéo Infinio Ultra Sphere 90 online. It’s a top-of-the-line hearing aid, and I chose it because of the promised improvements in speech recognition. However, after buying them online to save money, the results were shocking—they actually performed worse than my old pair from Costco. I tried several "tele-adjustments" over the phone, but nothing worked. I felt frustrated and socially isolated. Finally, I decided to seek local help and chose AudioNova in San Marcos because of their stellar reputation. It was the best decision I could have made. From the moment I walked in, the reception was incredibly friendly. I worked with Julie, the audiologist, and she was fantastic. She truly listened to my frustrations, conducted a thorough new hearing test, and made the precise adjustments I needed. She is professional, caring, and clearly an expert in her field. The difference is night and day. My hearing has improved significantly, and I am no longer withdrawing from social situations. The hearing aids finally perform exactly as promised! My takeaway: Sophisticated instruments like the Phonak Sphere 90 only work when paired with an experienced audiologist. You cannot get the proper care you need over the phone. Do yourself a favor: skip the online "deals" and buy from a local expert like Julie at AudioNova. It is worth every penny to have it done right.
- DMDebi MarchessaultJan 2, 20265.0Cheryl and Julie were both very kind and professional and made our visit extremely easy. Julie went above and beyond to get my mom’s hearing aids working again and ordering new parts for her. Highly recommend using AudioNova in Lake San Marcos!
- DCDon CornwellDec 5, 20255.0They are very helpful and pleasant to talk to.
- NBNick BurkeDec 5, 20255.0We take our Dad, Eddie, to see Ms Julie at AudioNova San Marcos. Not only is she hilarious, she treats my Dad the way he wants to be treated; with respect, humidity and simplicity. The entire staff works long, hurry up and wait hours and we appreciate them! To the Executive Team - they all deserve as raise!
- GFGwen FoxNov 21, 20255.0Love the service and the knowledge of Julie
Frequently Asked Questions About AudioNova
What services does AudioNova in San Marcos offer?
AudioNova provides hearing evaluations, hearing loss and tinnitus consultations, hearing aid fitting, and hearing aid maintenance and repairs.
What are the operating hours for AudioNova San Marcos?
AudioNova is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on weekends.
Where is AudioNova San Marcos located?
AudioNova is located at 1635 Lake San Marcos Dr, Suite 108, San Marcos, CA 92078, USA.
Does AudioNova San Marcos offer in-store and curbside pickup options?
Yes, AudioNova San Marcos offers both in-store pickup and curbside pickup services.
Which hearing aid brands does AudioNova carry?
AudioNova carries hearing aid brands including Phonak, Unitron, and NovaSense.
What payment options are accepted at AudioNova San Marcos?
AudioNova accepts American Express, Visa, MasterCard, Discover, cash, checks, Apple Pay, Android Pay, Samsung Pay, contactless payments, and offers financing.
Is AudioNova accessible for individuals with disabilities?
Yes, AudioNova offers wheelchair accessible entrances, parking, seating, and restrooms, including unisex restrooms.
Are appointments required to visit AudioNova San Marcos?
Yes, appointments are required for services at AudioNova San Marcos, and you can book your appointment online.
What nearby hearing care options are available to AudioNova customers?
Nearby, Connect Hearing is another medical supply provider specializing in hearing care that customers might consider.
What health and wellness services can I find nearby AudioNova in San Marcos?
Close to AudioNova, you can find several wellness services including Oriental Oasis Massage for massage therapy, Integrity Internal Medicine for medical care, and Lake View Fitness for gym and physical therapy.
Are there facilities nearby AudioNova where I can continue healthcare or therapy?
Yes, nearby facilities include Chara Therapeutic Services for counseling and physical therapy, Balance AcuMed Clinic for acupuncture and holistic health, and Journeys Inward Hypnotherapy for hypnotherapy.