Planet Fitness

4.1
429 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1375 Blossom Hill Rd, San Jose, CA
95118, United States

Hours

Reviews

4.1
429 reviews
5 stars
251
4 stars
78
3 stars
28
2 stars
19
1 star
53

What are people saying?

AI-generated from recent customer reviews

Staff Issues

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to negative customer experiences.

Cleanliness

While some customers praised the cleanliness of the gym, others reported dirty showers and bathrooms, indicating inconsistency in maintenance.

Equipment Quality

Many customers appreciated the variety and condition of the gym equipment, although some expressed dissatisfaction with the recent switch to less preferred machines.

Operating Hours

Customers were frustrated with the reduction in operating hours, particularly the discontinuation of 24/7 access, which has made it difficult for some members to use the gym.

Billing Problems

Several reviews mentioned issues with billing, including late fees and difficulties in resolving payment problems, contributing to customer dissatisfaction.
  • GG
    Gilberto Guerra
    Nov 11, 2025
    2.0
    Dirty
  • LK
    Logan K
    Oct 26, 2025
    1.0
    Rude workers, the app said check in and pay later because they didn’t charge me which was there fault btw and a worker came up to me very rudely interrupting my workout saying I needed to pack up my stuff and leave. When I tried explaining that the app said pay later he kept escalating and said I leave now or I pay now. Since I didn’t have my card I decided to leave and he escorted me out so I waited for my friend to come out after me and the workers told me to go away even though I was outside. They could have been so much nicer about it but decided to escalate the situation and were very rude to me. Terrible staff most of them are very rude
  • MF
    MR Frosty
    Oct 22, 2025
    1.0
    I called The manager T This morning to inquire about a late fee charge she was really rude. Call me a bunch of names told me she couldn’t help me yelled at me and canceled my account. I’m filing lawsuit and I’m getting her fired.
  • AS
    Apex Global Strategies
    Oct 14, 2025
    3.0
    Sucks that they switched to the Matrix Cardio Machines the Life Fitness were a lot better
  • RN
    Robert Nicholson
    Oct 13, 2025
    2.0
    Staff is nice here, but the showers and bathrooms are dirty every time. Needs to be a bit more sanitary.

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness in San Jose (Princeton Plaza)?

Planet Fitness San Jose (Princeton Plaza) is open from 5:00 AM to midnight on Mondays, 24 hours Tuesday to Thursday, 24-hour until 9:00 PM on Fridays, and 7:00 AM to 7:00 PM on Saturdays and Sundays.

Where is Planet Fitness San Jose (Princeton Plaza) located?

It is located at 1375 Blossom Hill Rd, San Jose, CA 95118, USA.