At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly management, leading to negative customer experiences.
Cleanliness
While some customers praised the cleanliness of the gym, others reported dirty showers and bathrooms, indicating inconsistency in maintenance.
Equipment Quality
Many customers appreciated the variety and condition of the gym equipment, although some expressed dissatisfaction with the recent switch to less preferred machines.
Operating Hours
Customers were frustrated with the reduction in operating hours, particularly the discontinuation of 24/7 access, which has made it difficult for some members to use the gym.
Billing Problems
Several reviews mentioned issues with billing, including late fees and difficulties in resolving payment problems, contributing to customer dissatisfaction.
GG
Gilberto Guerra
Nov 11, 2025
2.0
Dirty
LK
Logan K
Oct 26, 2025
1.0
Rude workers, the app said check in and pay later because they didn’t charge me which was there fault btw and a worker came up to me very rudely interrupting my workout saying I needed to pack up my stuff and leave. When I tried explaining that the app said pay later he kept escalating and said I leave now or I pay now. Since I didn’t have my card I decided to leave and he escorted me out so I waited for my friend to come out after me and the workers told me to go away even though I was outside. They could have been so much nicer about it but decided to escalate the situation and were very rude to me. Terrible staff most of them are very rude
MF
MR Frosty
Oct 22, 2025
1.0
I called The manager T This morning to inquire about a late fee charge she was really rude. Call me a bunch of names told me she couldn’t help me yelled at me and canceled my account. I’m filing lawsuit and I’m getting her fired.
AS
Apex Global Strategies
Oct 14, 2025
3.0
Sucks that they switched to the Matrix Cardio Machines the Life Fitness were a lot better
RN
Robert Nicholson
Oct 13, 2025
2.0
Staff is nice here, but the showers and bathrooms are dirty every time. Needs to be a bit more sanitary.
What are the operating hours for Planet Fitness in San Jose (Princeton Plaza)?
Planet Fitness San Jose (Princeton Plaza) is open from 5:00 AM to midnight on Mondays, 24 hours Tuesday to Thursday, 24-hour until 9:00 PM on Fridays, and 7:00 AM to 7:00 PM on Saturdays and Sundays.
Where is Planet Fitness San Jose (Princeton Plaza) located?
It is located at 1375 Blossom Hill Rd, San Jose, CA 95118, USA.
Does Planet Fitness offer any mobile apps for workouts or memberships?
Yes, Planet Fitness offers a mobile app available on the Apple App Store and Google Play for workouts and membership management.
What amenities and services does Planet Fitness San Jose provide?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, Wi-Fi, Perks like half-price cooler drinks, tanning salon, massage chairs, hydro massage, fitness training, and virtual fitness training.
When was Planet Fitness San Jose (Princeton Plaza) established?
This location was established in 2016.
What is the phone number to contact Planet Fitness San Jose (Princeton Plaza)?
You can reach Planet Fitness at +1 408-266-6980.
How does Planet Fitness create a welcoming atmosphere for all members?
Planet Fitness promotes a Judgement Free Zone® where all members can work out at their own pace, embracing that every individual’s strength and goals are different.
Are there any gyms near Planet Fitness San Jose (Princeton Plaza) where I can find alternative workout options?
Yes, nearby gyms include The Little Gym, LifeSport Fitness, and Victory Martial Arts, providing a variety of fitness and recreational options close to Planet Fitness.
What shopping options are available near Planet Fitness San Jose (Princeton Plaza) for convenience after workouts?
Princeton Plaza shopping center is nearby, including stores like Payless ShoeSource, Outdoor Supply Hardware, and Walgreens for your shopping and convenience needs.
Are there any beauty and wellness services close to Planet Fitness?
Yes, nearby beauty and wellness options include Hau’s of Hair Salon, Hannah's Hair Salon, and Diva Nails Spa for hair and nail care.