Planet Fitness

3.8
678 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1328 Saratoga Ave, San Jose, CA
95129, United States

Hours

Reviews

3.8
678 reviews
5 stars
362
4 stars
116
3 stars
49
2 stars
36
1 star
115

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions in the bathrooms and locker rooms, with specific mentions of hair, unflushed toilets, and overall dirtiness.

Staff Attitude

Feedback on staff was mixed; while some found them friendly and helpful, others reported rude and unprofessional behavior, particularly from management.

Equipment Availability

Several reviews noted a lack of essential equipment, such as squat racks and benches, and mentioned that the gym can be overcrowded.

Value for Money

Customers appreciated the low membership fees but felt that the quality of the facilities reflected the price, with many stating 'you get what you pay for'.

Overall Experience

While some customers enjoyed their workouts and found the gym to be a good value, many expressed disappointment with cleanliness and staff interactions.
  • AS
    Abhishek Singh
    Nov 16, 2025
    5.0
    It is one of cleanest planet fitness. The crowd is not overwhelming. They have good collection of machines. An additional set of weights for less weight dumbbell is good. Overall gym it's a great gym.
  • NG
    Natalie Gomez
    Nov 13, 2025
    1.0
    Extremely disappointed. Been a member since 2018. I called and spoke to Hamza and asked if PF allows men and people identifying as women in the women's bathrooms/ changing rooms . He said yes they do. Do better Planet Fitness. You lost a loyal customer and are about to lose a lot more. I would like to hear from management to confirm this message was received and relayed to the regional manager.
  • JS
    Jose Sogamoso
    Nov 1, 2025
    5.0
    Buena información, buen staff, el sitio es muy concurrido pero todo bien
  • JH
    Joe Healey
    Oct 28, 2025
    5.0
    Good workout clen nice staff. Diecent bathrooms. And nice hot water for a shower
  • PG
    Pratik Ghatole
    Oct 20, 2025
    3.0
    I can't see any squat racks and deadlift platform and barbells there for deadlift and for squats without Smith machine.☹️☹️🫤

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness San Jose Saratoga Ave?

Planet Fitness San Jose Saratoga Ave is open 24 hours every day. On certain holidays, hours may vary, such as closing at 1 PM on November 27 and December 24.

What amenities and services does Planet Fitness San Jose Saratoga Ave offer?

This location offers a variety of services including Classic Access, personal training, tanning salon, massage chairs, total body enhancement, and a mobile app among others.