Brand Certified
LensCrafters
4.5(237 reviews)
Certified by LensCrafters • Mar 15, 2026
Business Details
1620 Saratoga Ave, San Jose, CA
95129-5113, United States
Certified by LensCrafters • Mar 15, 2026
(408) 374-1001
Certified by LensCrafters • Mar 15, 2026
https://local.lenscrafters.com/ca/san-jose/1620-saratoga-ave.html
Certified by LensCrafters • Mar 15, 2026
About
Certified by LensCrafters • Mar 15, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 15, 2026
Hours
Certified by LensCrafters • Mar 15, 2026
Reviews
4.5
237 reviews
5 stars
197
4 stars
6
3 stars
5
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1 star
26
- MMMario MorenoMar 3, 20265.0Sales associate was great… very knowledgeable and informative… great service!
- JJJohn JacobsFeb 14, 20265.0Date of visit 2/11/26 This is for the location on 1620 Saratoga Avenue in San Jose. Jay was awesome in helping me select a pair of glasses and offered excellent customer service on a day where I was very tired and drained coming off of a grave shift. She explained everything to me carefully made the whole process comfortable and never made me feel rushed which was very much appreciated!
- DMDipanwita MallickFeb 14, 20261.0Such a bad experience. Eye check up was rushed. When I wanted to redo it, they simply said make glasses with the new power. So I had to get my glasses done. The power was way off. I checked with another store, and now I have the right powers for my eyes. Not customer friendly at all, both the doctor and the staff. Pease avoid this store.
- TXTian XieJan 3, 20261.0Try avoid here for eye exam!!! The doctor was pretty impatient during my eye exam. I did not feel comfortable with the final prescription on my eyes and clearly know something needs to be changed. But the doctor said ‘This is the best I can do’ and not willing to perform another check on my final prescription. I purchased glass out of this prescription and it’s for sure not comfortable. So I have to come back to the doctor again to adjust the prescription and redo the glass. I came in at my appointment time but had to wait in the store for more than one hour to see that doctor. This is clearly a waste of time. I doubt how professional the doctor is as well as the eye exam service here. The other staffs are nice here though.
- MEMez ElahiDec 27, 20251.0Awful service. They messed up everything for me and did not take the ownership to fix it. They have no customer service. On top of that Dr Nuguen is the worse you can have. She rushes you and tells you “I don’t have all day” as a doctor she must make sure we have the correct prescription. But she rushes you out. I would not recommend this place. Once you use your insurence , you can reuse it. Just remember. Very bad, very bad service.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in San Jose offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, Versace, and Dolce & Gabbana. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What are the operating hours of LensCrafters at 1620 Saratoga Ave, San Jose?
LensCrafters is open Monday to Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance plans and which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. They welcome all prescriptions.
Can I schedule an eye exam appointment online for LensCrafters in San Jose?
Yes, you can schedule an eye exam appointment online through LensCrafters' reservation portal at https://examappointments.com/eeca/SearchExam?Office.number=5785.
What payment methods are accepted at LensCrafters?
LensCrafters accepts a variety of payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What should I bring to my eye exam at LensCrafters?
You should bring your vision and medical insurance information, along with any current prescription eyeglasses, sunglasses, and contact lenses. Also bring any questions you may have for your optometrist.
Are there any facilities near LensCrafters where I can grab a meal before or after my appointment?
Yes, nearby you have several dining options including Buffalo Wild Wings for casual American fare, Shake Shack for burgers, and Pinkberry West Valley for frozen yogurt.
Where can I find retail stores around LensCrafters for shopping?
Near LensCrafters, there are retail stores such as Men’s Wearhouse for men's clothing, Michaels for arts and crafts supplies, Target for department store shopping, and J.Crew Factory for clothing.
Are there any parks or outdoor activities close to LensCrafters?
Yes, Castle Rock State Park is nearby offering park and skate park facilities, a great place to enjoy some outdoor activities before or after your visit.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair-accessible entrance ensuring accessibility for customers with disabilities.
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