Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
229 reviews
5 stars
194
4 stars
6
3 stars
5
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, courteous, and knowledgeable, with specific mentions of individuals like Alex, Gabriel, and Amanda for their exceptional service.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting quick repairs and effective solutions to vision issues.
Mixed Experiences
While most reviews were positive, some customers reported negative interactions with specific staff members, highlighting inconsistencies in service quality.
Efficiency
Several reviews noted the quick service and efficiency in handling appointments, repairs, and product selection.
Communication Issues
Some customers experienced problems with communication regarding insurance coverage and appointment processes, indicating a need for improvement in these areas.
- JZJianyuan ZhangNov 13, 20255.0I’m very impressed with this Lenscrafters. The sales specialist Alex was super nice and made me feel comfortable the whole time. The manager Gabriel was also very knowledgeable and went above and beyond when I had some request. Amazing experience—highly recommended!
- AGAnthony GiudiceOct 13, 20255.0Everyone here is highly trained, courteous, informed about their products, very helpful and nice. This is a top notch experience. Go there (when there's a deal!) and buy stuff.
- MGMarCel Fonseca GarciaOct 2, 20251.0I can't recommend LensCrafters. My mother bought glasses there and experienced double vision, but they insisted it was normal. She later went to America's Best, where they said she needed prisms in her lenses. After getting them, she said she had never seen better in her life.
- PPPeter PavlidakisSep 27, 20255.0Super helpful. Replaced my cracked lenses for me.
- RMRoger McCartySep 3, 20255.0I have had great service from LensCrafters and especially Gabriel. Thanks for your kindness and superb help.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in San Jose offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, Versace, and Dolce & Gabbana. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What are the operating hours of LensCrafters at 1620 Saratoga Ave, San Jose?
LensCrafters is open Monday to Friday from 10:00 AM to 5:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance plans and which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. They welcome all prescriptions.
Can I schedule an eye exam appointment online for LensCrafters in San Jose?
Yes, you can schedule an eye exam appointment online through LensCrafters' reservation portal at https://examappointments.com/eeca/SearchExam?Office.number=5785.
What payment methods are accepted at LensCrafters?
LensCrafters accepts a variety of payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What should I bring to my eye exam at LensCrafters?
You should bring your vision and medical insurance information, along with any current prescription eyeglasses, sunglasses, and contact lenses. Also bring any questions you may have for your optometrist.
Are there any facilities near LensCrafters where I can grab a meal before or after my appointment?
Yes, nearby you have several dining options including Buffalo Wild Wings for casual American fare, Shake Shack for burgers, and Pinkberry West Valley for frozen yogurt.
Where can I find retail stores around LensCrafters for shopping?
Near LensCrafters, there are retail stores such as Men’s Wearhouse for men's clothing, Michaels for arts and crafts supplies, Target for department store shopping, and J.Crew Factory for clothing.
Are there any parks or outdoor activities close to LensCrafters?
Yes, Castle Rock State Park is nearby offering park and skate park facilities, a great place to enjoy some outdoor activities before or after your visit.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair-accessible entrance ensuring accessibility for customers with disabilities.