LensCrafters

4.8
647 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
925 Blossom Hill Rd, San Jose, CA
95123-1248, United States

Hours

Reviews

4.8
647 reviews
5 stars
590
4 stars
21
3 stars
6
2 stars
0
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and attentiveness, particularly highlighting individuals like Sophia, Jackie, and Jalissa.

Repair Services

Customers appreciated the quick and free repair services for glasses, with multiple mentions of staff fixing glasses efficiently.

Mixed Experiences

While many reviews were positive, there were some negative experiences related to staff professionalism and customer service, particularly with certain male staff members.

Product Selection

The store was noted for having a good selection of frames and efficient processes for selecting and fitting glasses.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences, recommending the store for its service and quality.
  • BS
    Brendan Shea
    Nov 15, 2025
    5.0
    The service was outstanding. Thank you so much. God bless your company.
  • GS
    Greg Swendrak
    Oct 21, 2025
    5.0
    OU was great! Walked in needing assistance and he was super helpful. Recommend highly.
  • DM
    Douglas Marshall
    Oct 12, 2025
    5.0
    Sophia is outstanding in her customer service care understanding and communication!!! Her attention to detail is paramount in the industry
  • KN
    Kosie Nakamoto
    Aug 23, 2025
    5.0
    Miranda fixed my glasses for free and she was also helpful helping me find new lenses.
  • AJ
    Anthony John
    Aug 20, 2025
    5.0
    They repaired two pairs of glasses for free, that other places weren’t sure could be repaired. The customer service from Sophia and Kevin were also excellent.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.