AudioNova

Reviews

• NB

  Norma Ann Banez

  Nov 11, 2025
  5.0
  Our experience at this location was great! Ghanis and Charleen were very friendly and really assisted my brother with his new hearing aids. Thank you!
• SK

  Shaylee Kirkman

  Oct 16, 2025
  5.0
  I only write reviews if I absolutely love the place I go to and this place?? The BEST! I moved here for college and have been feeling a bit anxious and out of place but this place made me feel like I was home. They’re professional, to the point and show and tell you everything you need to know. 10/10!!!❤️
• DD

  Daljeet

  Oct 8, 2025
  2.0
  The audiologist's speech is very hard to follow!
• GT

  Gary Toll

  Sep 13, 2025
  5.0
  Really like this store very friendly and knowledgeable about my issue with ear piece Parking is kinda tight but guess it's what time you show up, receptionist very nice
• PM

  P Marie

  Jul 10, 2025
  2.0
  Charis was very nice but the process felt like she wanted to make a sale more than to understand my lack of hearing. The hearing test was very quick and the audio they use in that test to repeat words back, is super muffled, sounding outdated or poor head sets. I just went somewhere else and the hearing test was 20 minutes. The place did what I was expecting from connected. I think they need to slow down and truly understand their patients. Otherwise, don’t book too many appointments if it will make you rush your next patient who needs your focus on them. This is something I stand on as you’re an audiologist for people who need you to understand them. The new place I went to after connected with Charis, had me try several tiers of a model at the right program for me. I eventually found I preferred the more expensive model when they programmed it correctly, which took a lot of time. Then they made custom impressions as I don’t mess with the sized molds and they didn’t push back on that. The audiologist I’m seeing now was so thorough in making sure we knew which option was best. My old hearing aid was a tier 3 but it was programmed so well that it didnt necessarily matter. Which is what I was trying to explain to Charis. Her programming abilities just didn’t boost my confidence. All she could do was upsell. Show me your programming abilities first before you upsell. I had an amazing audiologist explain to me you can have a lower tier, it just needs to be programmed correctly. I hope Charis can reflect a little bit. Not all patients are elderly and a one size fits all. Receptionist was wonderful.

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