AudioNova

Reviews

• VC

  Vy Che

  Dec 30, 2025
  1.0
  My experience in that place is so bad. The receptionist was so unfriendly that I never came back to this place again. When I arrived to the appointment at 8:30, I saw her inside and the door locked, I knocked the door twice because I didnt see her turning back. Then, she felt so unpleasant and told that " I was coming to open the door". When she got my information, I was difficult at hearing, so I asked her to repeat. She just kept silent. And I had to ask if she wanted to talk about the insurance. She raised her eyes and said "You dont know your insurance cover?" Of course, I dont know. I want to come here because I saw the hearing center is listed in-network with Anthem. And then she asked me something I didnt hear well. I asked can you speak slowly? She said "this is my regular speech". What??? Your customers come to your place because they do have problem with hearing and you treated them unrespectfully. I felt uncomfortable at that moment and I told her be friendly, and then she changed her voice tone. But this was so frustrating experience here. Charis - hearing specialist is friendly, but as another person reviewed, she just tried to sell device more than truly listening customer's problem. She is rushed and not active to any ask questions. Before coming here, I got very good experience with hearing specialist at Costco when he consulted me a lot and did different tests and helped me to try with different devices. Not recommended this place to anyone.
• AS

  Art Schuller

  Dec 6, 2025
  5.0
  The dispenser and office staff were very friendly, knowledgeable, and helpful in setting me up with my hearing aids.
• NB

  Norma Ann Banez

  Nov 11, 2025
  5.0
  Our experience at this location was great! Ghanis and Charleen were very friendly and really assisted my brother with his new hearing aids. Thank you!
• SK

  Shaylee Kirkman

  Oct 16, 2025
  5.0
  I only write reviews if I absolutely love the place I go to and this place?? The BEST! I moved here for college and have been feeling a bit anxious and out of place but this place made me feel like I was home. They’re professional, to the point and show and tell you everything you need to know. 10/10!!!❤️
• DD

  Daljeet

  Oct 8, 2025
  2.0
  The audiologist's speech is very hard to follow!

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