Brand Certified
AudioNova
4.8(232 reviews)
Certified by AudioNova • Mar 22, 2026
Business Details
840 Willow St, San Jose, CA
95125, United States
Certified by AudioNova • Mar 22, 2026
(408) 271-9447
Certified by AudioNova • Mar 22, 2026
https://www.audionova.com/centers/ca/san-jose/840-willow-st-ste-300_s_us10187/
Certified by AudioNova • Mar 22, 2026
About
Certified by AudioNova • Mar 22, 2026
Hearing Aid StoreAudiologySonova Retail
AudioNova San Jose is part of a nationwide chain of convenient neighborhood hearing care centers. We are open and accepting appointments for current and new patients. We offer hearing exams, hearing loss and tinnitus consultation and the latest in hearing aid technology. Contact us today to schedule an appointment.
Details
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Location
Certified by AudioNova • Mar 22, 2026
Hours
Certified by AudioNova • Mar 22, 2026
Reviews
4.8
232 reviews
5 stars
210
4 stars
15
3 stars0
2 stars2
1 star
5
- ABAnne BaylounyMar 14, 20265.0Great customer service!! Really nice helpful people.
- VCVy CheDec 30, 20251.0My experience in that place is so bad. The receptionist was so unfriendly that I never came back to this place again. When I arrived to the appointment at 8:30, I saw her inside and the door locked, I knocked the door twice because I didnt see her turning back. Then, she felt so unpleasant and told that " I was coming to open the door". When she got my information, I was difficult at hearing, so I asked her to repeat. She just kept silent. And I had to ask if she wanted to talk about the insurance. She raised her eyes and said "You dont know your insurance cover?" Of course, I dont know. I want to come here because I saw the hearing center is listed in-network with Anthem. And then she asked me something I didnt hear well. I asked can you speak slowly? She said "this is my regular speech". What??? Your customers come to your place because they do have problem with hearing and you treated them unrespectfully. I felt uncomfortable at that moment and I told her be friendly, and then she changed her voice tone. But this was so frustrating experience here. Charis - hearing specialist is friendly, but as another person reviewed, she just tried to sell device more than truly listening customer's problem. She is rushed and not active to any ask questions. Before coming here, I got very good experience with hearing specialist at Costco when he consulted me a lot and did different tests and helped me to try with different devices. Not recommended this place to anyone.
- ASArt SchullerDec 6, 20255.0The dispenser and office staff were very friendly, knowledgeable, and helpful in setting me up with my hearing aids.
- NBNorma Ann BanezNov 11, 20255.0Our experience at this location was great! Ghanis and Charleen were very friendly and really assisted my brother with his new hearing aids. Thank you!
- SKShaylee KirkmanOct 16, 20255.0I only write reviews if I absolutely love the place I go to and this place?? The BEST! I moved here for college and have been feeling a bit anxious and out of place but this place made me feel like I was home. They’re professional, to the point and show and tell you everything you need to know. 10/10!!!❤️
Frequently Asked Questions About AudioNova
Does Medicaid cover hearing aids?
Yes. According to AudioNova, Medicaid provides coverage for hearing aids in over half of U.S. states; the extent of coverage varies by state and may include devices, audiological assessments, maintenance, and accessories. AudioNova recommends checking your state's Medicaid program or speaking with an AudioNova insurance specialist for specifics.
Which Medicare plans cover hearing aids?
Original Medicare typically excludes hearing aid coverage, but some Medicare Advantage (Part C) plans offer hearing aid benefits. Coverage varies by plan; AudioNova can help you review options and find plans that include hearing aid coverage.
Will my insurance plan cover the cost of hearing aids?
Coverage varies by insurer and plan. AudioNova offers a free benefits check: their hearing experts will contact your insurance company on your behalf to verify what is covered and explain any out-of-pocket costs.
Do you offer financing for hearing aids?
Yes. AudioNova partners with CareCredit and offers financing options, including low monthly payments (example: promotional financing starting at $89/month on qualifying terms) and promotional no-interest plans subject to credit approval and the program terms. Ask your clinic for details.
Are hearing aid accessories difficult to use?
No. AudioNova states accessories are designed to be user-friendly. Their hearing experts will demonstrate and review accessory features to make sure you are comfortable using them.
How do I know which accessories are right for me?
AudioNova's hearing experts provide personalized recommendations during consultations to help select accessories that match your hearing aids, lifestyle, and needs.
How can I protect my hearing?
Protect hearing by avoiding loud noises when possible, using appropriate hearing protection (custom-fit protection available), and getting hearing tested regularly. If you suspect risk of hearing damage, consult a hearing professional.
When is hearing protection required?
Hearing protection is recommended (and required by many occupational safety guidelines) when noise levels exceed 85 decibels averaged over an 8-hour workday.
Do noise-cancelling headphones protect hearing?
Noise-cancelling headphones can help reduce exposure by allowing lower listening volumes, but they are not a substitute for traditional hearing protection (earplugs/earmuffs) in industrial or very loud environments. Use proper protection per safety guidelines.
What services does AudioNova in San Jose offer?
AudioNova offers hearing evaluations, hearing aid fitting, maintenance, and repairs, along with hearing loss and tinnitus consultations using the latest hearing aid technology.
What brands of hearing aids can I find at AudioNova San Jose?
AudioNova carries hearing aid brands including Phonak, Unitron, and NovaSense.
How can I book an appointment with AudioNova San Jose?
You can book an appointment online through their website or by contacting them via phone or email.
What are the operating hours of AudioNova San Jose?
AudioNova is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on weekends.
Does AudioNova San Jose offer in-store and curbside pickup options?
Yes, AudioNova provides both in-store pickup and curbside pickup services.
What payment methods are accepted at AudioNova San Jose?
They accept American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, financing options, Mastercard, Samsung Pay, and Visa.
Is AudioNova San Jose accessible for wheelchair users?
Yes, the facility has wheelchair accessible entrances, parking, seating, and restrooms.
Which nearby places can I visit before or after my appointment at AudioNova San Jose?
Nearby you can find beauty salons like Trendy Hair Artist by Tony and MyStylist Salon, as well as popular restaurants such as CASA VILLA and Mimosas Cafe Willow Glen for dining options.
Are there any nearby medical services close to AudioNova San Jose?
Yes, nearby medical services include Quest Diagnostics for laboratory testing and Willow and Bird Dental Care for dental services.
Can I find cafes or spas near AudioNova San Jose to relax or wait?
Yes, cafes like Cafe Gourmet and spas such as Tina's Beauty Spa and Lucky Day Spa are located nearby, offering places to relax or enjoy refreshments.
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