Family Matters In-Home Care in San Francisco provides experienced senior caregivers serving West Portal, Sunset, Twin Peaks, and the entire San Francisco metro area. We specialize in non-medical in-home care services such as personal hygiene support, memory care, fall prevention, companionship, and post-surgery recovery assistance. Our mission is to help older adults maintain their independence while living safely and comfortably at home. Since 2002, families throughout San Francisco and the greater Bay Area have trusted our family-founded and operated home care agency.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.