Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
206 reviews
5 stars
173
4 stars
13
3 stars
5
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Product Selection
Customers appreciate the wide variety of stylish frames available, including options for different face shapes and sizes.
Store Environment
The store is noted for being clean, well-organized, and welcoming, enhancing the shopping experience.
Pricing
Many reviews highlight the affordability of the glasses, with competitive pricing compared to other retailers.
Mixed Experiences
While most feedback is positive, there are a few reports of poor service and unhelpfulness from staff, indicating inconsistency.
- AYAlfred Yan2 days ago4.0Frames cost too much. The ones at my OD’s office are of much higher quality but I can’t pay $400+ for a frame. That’s just the frame. Warby charges a lot for what you get but there aren’t too many options other than Costco. I might do that next time.
- EAEric AltmanNov 14, 20255.0I have a big head, face, nose...the whole package. Finding frames that fit is a pain but with the help of a really good salesperson I found a pair. Love that WP is priced well and offers a ton of options.
- TBTanya BelloNov 8, 20255.0Approachable staff who welcomed us as soon as we entered. We were able to find a representative right away to answer our quotations about process, picked out my frames, found someone right away to find sizes for me to try on, and then to purchase with another rep. It was such a quick and easy process. Loved the customer service at this location on a busy Saturday.
- HMHayley MelidonisNov 2, 20255.0Pleasant experience buying glasses for the first time at Warby Parker. Easy, inexpensive, good selection and friendly staff.
- KFKara FormanOct 30, 20255.0Warby was recommended to me by a dear friend. They have become a go-to for me. Great selection of classic, fashionable, and professional frames at a good price. The customer service rep I worked with was very helpful and not overbearing. Right on point! While VSP (my insurance) is out of their network, he recommended (based on his experience) submitting the invoice to leverage my benefits.
Frequently Asked Questions About Warby Parker Hayes Valley
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Hayes Valley?
You only need your eyes to try on frames. If purchasing prescription eyewear or contacts, bring your current prescription and FSA or HSA card if paying with it. You can also browse or book an eye exam without a prescription.
Does Warby Parker Hayes Valley accept vision insurance?
Yes, they are in-network with several major insurance carriers and accept out-of-network benefits, though coverage may vary by location or plan.
Can I get measurements and frame adjustments at Warby Parker Hayes Valley?
Yes, the store offers optical measurements and complimentary lifetime frame adjustments with an on-site optician available for fittings.
What is the return and exchange policy at Warby Parker Hayes Valley?
They offer a 30-day hassle-free return or exchange policy for eyewear and accessories, and accept returns on unopened contact lenses within 30 days of purchase.
Are gift cards available at Warby Parker Hayes Valley?
Yes, physical gift cards can be purchased in-store or online, and e-gift cards are also available for immediate use.
What are the store hours for Warby Parker Hayes Valley?
The store is open Monday to Thursday and Sunday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, with Sunday closing at 6:00 PM.
Does Warby Parker Hayes Valley offer wheelchair accessible entrances and parking?
Yes, the location has wheelchair accessible entrances and parking to accommodate all customers.
What options are available for purchasing eyewear at Warby Parker Hayes Valley?
They offer high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with expert advisors and optometrists on site.
What nearby places can I visit along with Warby Parker Hayes Valley?
You can explore nearby locations like Jest Jewels for jewelry shopping, Boisson Hayes Valley for drinks and gifts, and Sugar Lounge for cocktails and nightlife after your visit.
How can nearby transit or services help me when visiting Warby Parker Hayes Valley?
Nearby amenities such as RCI Financial Corporation offer financial services if needed, and Creative Nails Care and Curology provide beauty treatments, making it convenient to do multiple errands in the Hayes Valley area.
Are there local attractions or entertainment near Warby Parker Hayes Valley?
Yes, you can visit the San Francisco Boys Chorus theatre for live performances or enjoy art at Allegory SF gallery close by, providing fun cultural experiences.