Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
220 reviews
5 stars
186
4 stars
13
3 stars
4
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service experiences.
Product Selection
Customers appreciate the wide variety of stylish frames available, including options for different face shapes and sizes.
Store Environment
The store is noted for being clean, organized, and welcoming, contributing to a pleasant shopping experience.
Pricing
Many reviews highlight the affordability of the glasses, with competitive pricing compared to other retailers.
Mixed Experiences
While most feedback is positive, there are a few reports of poor service and negative interactions with staff.
- TYTaya Yusuf2 days ago5.0Stopped by because was in the neighborhood. Ended up leaving with an awesome pair of new sunglasses. It’s so refreshing to walk into a retail store when the staff is helpful but not hovering over your shoulders. The sunglasses selection was great.
- AFakee Fang3 days ago5.0Perfect! Good neighborhood, Hayes Valley’s sweet! wide varieties of selection comparing with the rest locations in Bay Area. Perfect front desk staff, the one who gives you a direct answer instead of diplomatic onces.
- KLKirk Long4 days ago5.0As always, the Warby Parker staff is knowledgeable, personable, efficient and professional. It’s a pleasure going into their store when I need an adjustment or new glasses.
- JBJulian BJan 1, 20261.0This review is about the frames themselves not the customer service. People here were kind and helpful, however, after spending +$200 on a frame, I am disappointed that they broke AFTER ONE month. And of course it was conveniently out of their warranty date. The extremely cheaply made glasses (Baird) cracked on the "metal" frame while I cleaned the lens. The lens popped out while I was cleaning them and I noticed a crack on the "metal" part of the frame. AVOID buying frames here, you're paying a premium price for cheap plastic. For that I'll just buy cheap frames that I know won't last.
- MMMarielleDec 22, 20255.0I had an amazing experience at Warby Parker! The customer service was outstanding—friendly, patient, and truly helpful. The store was clean, stylish, and very welcoming. I never felt rushed, and the staff made the whole process easy and enjoyable. Highly recommend this location!
Frequently Asked Questions About Warby Parker Hayes Valley
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Hayes Valley?
You only need your eyes to try on frames. If purchasing prescription eyewear or contacts, bring your current prescription and FSA or HSA card if paying with it. You can also browse or book an eye exam without a prescription.
Does Warby Parker Hayes Valley accept vision insurance?
Yes, they are in-network with several major insurance carriers and accept out-of-network benefits, though coverage may vary by location or plan.
Can I get measurements and frame adjustments at Warby Parker Hayes Valley?
Yes, the store offers optical measurements and complimentary lifetime frame adjustments with an on-site optician available for fittings.
What is the return and exchange policy at Warby Parker Hayes Valley?
They offer a 30-day hassle-free return or exchange policy for eyewear and accessories, and accept returns on unopened contact lenses within 30 days of purchase.
Are gift cards available at Warby Parker Hayes Valley?
Yes, physical gift cards can be purchased in-store or online, and e-gift cards are also available for immediate use.
What are the store hours for Warby Parker Hayes Valley?
The store is open Monday to Thursday and Sunday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, with Sunday closing at 6:00 PM.
Does Warby Parker Hayes Valley offer wheelchair accessible entrances and parking?
Yes, the location has wheelchair accessible entrances and parking to accommodate all customers.
What options are available for purchasing eyewear at Warby Parker Hayes Valley?
They offer high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with expert advisors and optometrists on site.
What nearby places can I visit along with Warby Parker Hayes Valley?
You can explore nearby locations like Jest Jewels for jewelry shopping, Boisson Hayes Valley for drinks and gifts, and Sugar Lounge for cocktails and nightlife after your visit.
How can nearby transit or services help me when visiting Warby Parker Hayes Valley?
Nearby amenities such as RCI Financial Corporation offer financial services if needed, and Creative Nails Care and Curology provide beauty treatments, making it convenient to do multiple errands in the Hayes Valley area.
Are there local attractions or entertainment near Warby Parker Hayes Valley?
Yes, you can visit the San Francisco Boys Chorus theatre for live performances or enjoy art at Allegory SF gallery close by, providing fun cultural experiences.