Site for Sore Eyes - SF West Portal Ave

Reviews

• H

  花菜・Hana

  Dec 21, 2025
  5.0
  First and foremost, I never write reviews, but this was my first time at this store and I needed new glasses ASAP. I was so grateful to be helped by Richard Singh. I usually bring a friend or family member with me because I’m incredibly indecisive when choosing frames, but Richard was so friendly and honest that he made the process super easy. If you’re looking for someone who will give you a straight answer and friendliness, I definitely recommend asking for Richard!
• CC

  Connie

  Oct 21, 2025
  5.0
  I went in because my eye glasses were badly bent. I asked if they did repairs, Eriks said yes, but warned me there was a possibility that they could break (the arm was pretty baby bent 😵‍💫). She gave them to Miguel who did an amazing job! You could not tell that they had been bent before and they fit perfectly! Go there! They are super nice and helpful! I plan to go back when I get a new prescription! Thank you Miguel & Erika!
• NR

  Nancy Raznick

  Feb 3, 2020
  5.0
  Three pairs of my eye glasses were broken. I went to site for sore eyes at 300 West portal In San Francisco and talked to Brenda, a very pleasant woman. The first pair Jim fixed right away as it just needed a screw. He then told me that my other two pairs of glasses, 10 years old were. Eye Phorics, Swiss Flex and he did not know if he could get the parts I needed. He did not know anyone who dealt in these parts, the soft plastic parts that go on either side of the nose. So he looked it up on the computer to see if he could get the parts. Then he showed one of my pairs of glasses to Miguel. Miguel went into a drawer and found an old pair of these glasses and immediately took off the part and put it on my glasses. He then found another old pair of glasses somewhere else and took off that part and put it on my other pair of glasses. They must have worked with me for at least 20 minutes and maybe more and then they insisted on not charging me a penny. I insisted on paying them something but they declined my offer. From now on, I will be using site for sore eyes on West Portal and San Francisco. Thanks to Brenda, Jim and Miguel.
• DA

  Dj Auryn

  May 10, 2017
  5.0
  Great visit! I haven't been in to have my eyes checked in eyes and had to go in to figure out why I was having headaches and double vision. The ladies on the sales floor were attentive and helpful and the Doctor was genuine and kind. He had loads of information for me and explained it so it was easy to understand. He even took time to double check my eyes and verify I was getting the correct glasses. All in all i had a great visit and TWO pairs of awesome glasses for the price of one! I will make this my main choice in eye care .
• MP

  Mark Preston

  Dec 29, 2016
  1.0
  I left a current eye exam and frames with the SFSE office in West Portal and the staff member I spoke with understood I would contact them by email when I had my insurance information to get the lenses built, and they would ship me the lenses and discard the worn frames. Weeks later I contacted them by email with the valid insurance number and told them to build the lenses. The response was 'we can't use these frames'. I was wearing identical new frames with the expired lenses. They kept telling me I can't wear the frames they have and I have to buy new ones. I demanded they ship the frames they have to another optometrist and they refused. These people are idiots. Complete jackasses.