At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers reported rude and unhelpful staff, with several incidents of poor treatment and lack of assistance.
Cleanliness
The gym is generally reported as clean, with some customers appreciating the cleanliness of the bathrooms and equipment.
Facility Issues
Numerous complaints about the gym being too hot, cramped, and lacking adequate ventilation or air conditioning.
Membership Problems
Customers expressed frustration with membership cancellation processes and unexpected fees, leading to dissatisfaction.
Equipment Availability
Limited availability of equipment during peak hours, with complaints about members monopolizing machines.
RM
Racquel Mosqueda
1 day ago
5.0
Planet Fitness is a Amazing facility it’s so beautiful * 🤩
MK
Martin Kramer
4 days ago
2.0
I initially joined Planet Fitness several years ago in St. Louis, MO. I was regularly billed $26.95 per month to my credit card for a Black Card membership. I moved back to SF full-time in August and switched my membership to the Montgomery St. location. In October, I see a Planet Fitness charge for $36.95. I inquire why I was charged $10 more this month and am told it was a 'late fee'. I have never been late with a payment because I signed up for recurring billing with my credit card. 4 visits to the gym to talk to the front desk staff with no follow-up or phone call, I am told I am being charged a $10 late fee because I am paying with my credit card, not my bank account. I was never told this when I switched PF gyms online. I decide to cancel my membership, but before I am allowed to, I am forced to pay another month and another 'late fee'. I just joined Fitness SF, and that was one of the best decisions I've ever made! This SF Planet Fitness sucks. I had a much better experience at the PF locations I visited in St. Louis. They are bigger, friendlier, cleaner, air conditioned, less crowded and have free parking.
TW
Tyler Wong
Nov 11, 2025
1.0
I got my locker broken into and my wallet stolen. Definitely transferring locations.
RG
Randall Garbrough
Oct 8, 2025
1.0
Not a good experience. I just recently visited San Francisco from Florida and stayed near this gym. I've never visited a Planet fitness and was looking forward to using the free visit you get when you download the PF app which I did. I walked in on a Thursday afternoon and presented the free day pass to them from their app and was flat out told "No, We Don't Accept It". You can workout here, but it will cost you $20 for the day!!! What kind of scam is this location running? This place was a joke!!! I can see why it doesn't get very good reviews... I was glad to get back to my home gym in Florida which isn't Planet fitness. I can definitely say Planet fitness did not make a good impression on me and will never waste my time in the future to visit any Planet Fitness!!!
IF
Ilse Figueroa
Oct 2, 2025
1.0
Watch out for these scammers! They’ll get you with the promise of being the gym with the lowest monthly fee but what they won’t tell you is that on your second month, after charging you for your monthly fee of course, they’ll make you pay an annual fee of $60 and won’t let you in until you pay it but will keep charging every month. Plus the workers there always have an attitude when you want to ask anything the only thing they know is “go to your app”, there only role there is to make sure you pay all of your fees or impede access, not to help.
What are the operating hours of Planet Fitness in San Francisco?
Planet Fitness is open Monday to Friday from 5:00 AM to 9:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 9:00 AM to 3:00 PM.
Where is the Planet Fitness located in San Francisco?
Planet Fitness is located at 417 Montgomery St, San Francisco, CA 94104.
What kind of facilities and services does Planet Fitness offer?
Planet Fitness offers a Judgement Free Zone® with best-in-class equipment, classic access, mobile app, free fitness training, Wi-Fi, tanning salon, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, personal fitness training, premium perks, virtual fitness training, and digital workouts.
How can I learn more about Planet Fitness membership pricing and options?
You can learn about membership pricing by visiting https://www.planetfitness.com/gym-memberships or through the Planet Fitness app available on the Apple App Store and Google Play Store.
Does Planet Fitness have a mobile app for workouts?
Yes, Planet Fitness has a mobile app offering hundreds of workout options. It's available on the Apple App Store and Google Play Store.
What is the contact phone number for Planet Fitness in San Francisco?
The main phone number for Planet Fitness in San Francisco is +1 415-433-3033.
Can I visit Planet Fitness via public transportation?
Yes, the MUNI Bus Stop at Sacramento & Montgomery is nearby, making it convenient to reach Planet Fitness via public transit.
Are there dining options near Planet Fitness in San Francisco?
Yes, 456 Deli & Cafe is a nearby sandwich shop where you can grab a meal before or after your workout.
What professional services are available near Planet Fitness?
Nearby professional services include Vereschagin Law Firm for legal matters, True North Inc. for advertising and laboratory testing, and Beverly Prior Architects for architectural design.
Are there financial institutions near Planet Fitness in San Francisco?
Yes, Citi bank and Wells Fargo Bank Offices are located near Planet Fitness for your banking and financial service needs.