Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
675 reviews
5 stars
605
4 stars
13
3 stars5
2 stars6
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees who provided exceptional service.
Eye Exam Experience
Customers reported positive experiences during eye exams, highlighting thoroughness and professionalism from the doctors.
Product Quality
While many customers appreciated the selection of frames and lenses, there were some complaints about issues with lens fitting and quality.
Mixed Experiences
Some reviews indicated negative experiences with specific staff members, particularly regarding customer service and handling of complaints.
Quick Repairs
Customers frequently noted the efficiency of the staff in handling quick repairs and adjustments to glasses.
- DEDan ENov 12, 20255.0This place is awesome, i have tried many optometrists across the city and this place is #1 They have a large range of glasses, you will find what you like here. The staff gives you space and time to try as many as you like. I found the eye exam to be accurate and speedy. They have some nice tools to get your prescription and testing done fast. I loved my optometrist, Dr. Marilyn Ng, she is truly the best i have found in San Francisco. My eye has heavy astigmatism and after consulting with her we found the correct contact that fits. She allowed me to try numerous trials and we hit gold (Acuvue Moist). This place is also affordable if you don't have insurance but be aware they do not accept VSP for glasses discounts. The security guard mans the front door and it adds safety when in the store. I found parking around the corner at a lot (same building as California Pizza Kitchen), i think it was $4 for an hour or so and its free if uner 15 mins i think, perfect if your just picking up something quickly. Convenient.
- GOGerald OlveraNov 3, 20255.0Came in for an eye exam and the whole team from the front desk to the Dr was professional and very welcoming. Special shout out to Dr Nguyen she was awesome and it seems like she really enjoys her job and her level of care was great. Definitely coming back for any future needs.
- RMRosamaria MüllnerOct 30, 20255.0I had a great experience today getting an eye exam. The price was also the best i found around san francisco (for someone without a vision insurance). Dr. Marilyn was very patient with me until i felt comfortable with the measurements. She was very helpful :)
- GMGood MoneyOct 21, 20255.0I came in the Market Street location about a month ago, I believe the young man’s was Anthony he was able to fix my Ray Ban sunglasses for me, he also was able to adjust the sunglasses for me. Thanks I really appreciate the experience! Took less than 10 minutes 😎
- LHLuke HsiangOct 20, 20255.0I lost a nose pad during my trip and stopped by here for help. Eduardo was incredibly kind and patient — he replaced it quickly even though my glasses weren’t from the US. Excellent service and genuine hospitality. Highly recommended!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in San Francisco offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What designer eyewear brands are available at LensCrafters?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters at 685 Market Street?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:30 PM.
What payment options does LensCrafters accept at this location?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Is there in-store pickup available at LensCrafters?
Yes, LensCrafters offers in-store pickup service.
How can I schedule an eye exam appointment with LensCrafters?
You can schedule your eye exam appointment online through LensCrafters' scheduling link at https://examappointments.com/eeca/SearchExam?Office.number=0157.
What nearby cafes are convenient for a coffee break before or after a visit to LensCrafters?
Nearby cafes include Bluestone Lane Union Square Coffee Shop and Junbi - San Francisco, which offer a variety of coffee and smoothie options.
Are there any other optometrists or eye care providers near LensCrafters?
Yes, Market Street Optometry and Market Street Eyexam of CA are nearby optometry providers you may consider for additional eye care services.
What nearby places might be useful for visitors to LensCrafters?
Visitors may find it convenient to visit Uber HQ - 685, the Monadnock Building landmark, or stop by The Ritz-Carlton Club, San Francisco hotel nearby.