Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
680 reviews
5 stars
609
4 stars
14
3 stars5
2 stars6
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees providing exceptional service.
Professionalism
Several reviews highlighted the professionalism of the doctors and staff, noting thorough examinations and clear explanations of procedures and options.
Product Selection
Customers appreciated the wide variety of frames and lenses available, often mentioning the attractive selection and the ability to find suitable options.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude behavior from some staff members and issues with service quality, particularly regarding lens fitting and customer interactions.
- BPBarry PalomaDec 30, 20254.0Happy with the service and Eyewear. Unfortunately they gave me the wrong lense I have to wait for another 10 days.
- KPKimjoe PazDec 22, 20255.0I’ve been coming here for over 10 years and I will never change. It doesn’t matter where I move. I will always come back to this LensCrafters or some Market Street. Excellent customer service you’re always welcome when you come in. The doctors are patient and they really get to know you as a patient today is my annual exam. Angeline was really nice by doing my pre-exam and Danny welcome you with a warm smile. Dr. Yang is very patient and knows a lot about good eye health.
- MGMarija Gajdardziska-JosifovskaDec 13, 20255.0I love Dr Marilyn Ng and have already recommended her my best friend. She is very professional, knowledgeable and personable and she cares about the health of my eyes. The selection of frames in the LensCrafters store is also very attractive to me.
- YYYusiDec 6, 20255.0Super friendly and helpful~ fixed my father’s glasses for free. Thank you!
- MGMagda GNov 20, 20255.0I love coming to this Market Street LensCrafters location—not only because it’s close to my home, but because everyone here is genuinely wonderful. My appointment started right on time, and as always, my experience with Dr. Ng was excellent. I’ve been seeing her for a few years now, and she is consistently thorough, kind, and attentive. What I appreciate most is that my exam never feels rushed or cookie-cutter. Dr. Ng always asks detailed questions about my glasses and contact lenses, and she often lets me try different lenses to see what works best. She explains everything clearly while still making sure the final decision is mine. My exam usually takes about an hour, and it always feels comprehensive. The entire staff is professional, friendly, and helpful. I truly recommend this location and the people who work here. They make every visit a great experience.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in San Francisco offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What designer eyewear brands are available at LensCrafters?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters at 685 Market Street?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:30 PM.
What payment options does LensCrafters accept at this location?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Is there in-store pickup available at LensCrafters?
Yes, LensCrafters offers in-store pickup service.
How can I schedule an eye exam appointment with LensCrafters?
You can schedule your eye exam appointment online through LensCrafters' scheduling link at https://examappointments.com/eeca/SearchExam?Office.number=0157.
What nearby cafes are convenient for a coffee break before or after a visit to LensCrafters?
Nearby cafes include Bluestone Lane Union Square Coffee Shop and Junbi - San Francisco, which offer a variety of coffee and smoothie options.
Are there any other optometrists or eye care providers near LensCrafters?
Yes, Market Street Optometry and Market Street Eyexam of CA are nearby optometry providers you may consider for additional eye care services.
What nearby places might be useful for visitors to LensCrafters?
Visitors may find it convenient to visit Uber HQ - 685, the Monadnock Building landmark, or stop by The Ritz-Carlton Club, San Francisco hotel nearby.