Dr. Whitney Ng is the local eye doctor to see for all of your eye care needs in San Francisco, CA. As your local San Francisco optometrist, Dr. Whitney Ng can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 170 O'Farrell St San Francisco, CA 94102 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Customers consistently praised the professionalism and expertise of Dr. Ng and his staff, highlighting their thoroughness and clear explanations during exams.
Customer Service
Many reviews noted the friendly and accommodating nature of the staff, contributing to a welcoming atmosphere and positive experiences.
Efficiency
Several customers appreciated the efficient handling of appointments and the timely manner in which exams were conducted.
Product Selection
The variety of frames and lenses available was frequently mentioned as a positive aspect of the service, with many customers satisfied with their choices.
Concerns with Scheduling
A few reviews expressed dissatisfaction with the scheduling system, noting issues with double-booking and wait times that affected their overall experience.
RE
Rosie Erbach
5 days ago
5.0
Excellent
RS
Ronaldo Sobrevega
Nov 15, 2025
5.0
Thank you Dr. Ng for the continued excellent service. Angelo assisted me in choosing a nice new frame for my eye glasses. He’s awesome. See you on my next appointment.
AD
Allison Deike
Oct 21, 2025
5.0
Professional, kind, and savyy in their craft~*
VJ
Vanessa Jacobson-Burns
Oct 18, 2025
5.0
Wonderful experience
VR
Verónica Güílamo Reyes
Oct 12, 2025
5.0
Excellent service, I felt nicely served by everyone!
Where is Dr. Whitney Ng's optometry office located?
Dr. Whitney Ng's office is located inside Macy's on the 4th Floor at 170 O'Farrell St, San Francisco, CA 94102.
What are the business hours for Dr. Whitney Ng's eye care office?
The office is open Tuesday, Thursday, Friday, and Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. It is closed on Monday and Wednesday.
How can I schedule an eye exam with Dr. Whitney Ng?
You can schedule an eye exam by visiting the provided LensCrafters scheduling link or calling the office at +1 415-677-9785.
What languages does Dr. Whitney Ng speak?
Dr. Whitney Ng speaks English, Spanish, and Cantonese to accommodate diverse patients.
What payment options are accepted at Dr. Whitney Ng's office?
Payment methods accepted include American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is Dr. Whitney Ng's office wheelchair accessible?
Yes, the office has a wheelchair accessible entrance to accommodate patients with mobility needs.
What nearby dining options are available near Dr. Whitney Ng's office?
Nearby dining options include Asian Box (Asian restaurant), Subway (sandwich shop), Boudin Bakery Cafe, Burger Bar, Everbowl (desserts), Starbucks, Caffé Central Coffee by Blue Bottle Coffee Co., and Jamba (smoothie and health food).
What shopping opportunities are near Dr. Whitney Ng's office inside Macy's Union Square?
Nearby shopping includes STORY at Macy's (gift shop), BOSS Shop (men's clothing), Clinique (cosmetics and beauty supplies), LensCrafters (eyewear and optician), Finish Line (shoe store), BCBGeneration, Marella, Dolce & Gabbana, Sunglass Hut, and Macy's Union Square department store.
Are there convenient transportation or parking options near Dr. Whitney Ng's office?
The Ellis and O'Farrell Garage provides parking nearby, making it convenient for patients driving to appointments.
How can nearby businesses enhance a visit to Dr. Whitney Ng's office?
Visitors can enjoy shopping and beauty services at Macy's and nearby stores like Clinique and Bluemercury, grab coffee at Starbucks, or have a meal at various local restaurants before or after their eye care appointment at Dr. Whitney Ng's office.