JM
Joshua Michael
Dec 19, 2025
I recently moved to the area about two weeks ago and have been actively looking for a new yoga studio that offers a variety of class types and time slots. A friend recommended CorePower Yoga, and the trial week of unlimited classes initially drew me in, as it felt like a great opportunity to experience the studio.
As a yoga teacher myself, I was genuinely interested in finding a long-term studio home where I could practice and potentially teach. I was also considering enrolling in their Yoga Sculpt training in January at another location. The trial week felt like an ideal way to experience the classes, meet the team, and get a sense of the overall culture.
I took several CorePower 2 classes, which are listed online as high heat and mid-to-high intensity. Unfortunately, that description didn’t match the experience. The room was often more cold than warm, and the classes themselves were just okay and didn’t stand out. I also took a few Yoga Sculpt classes, and a couple of them truly hit home. Those classes were exactly what I was looking for—great teachers, high energy, high heat, strong playlists, and clear, confident cueing. These experiences made me seriously consider joining, especially knowing that after the trial week they offer an introductory month for $119, followed by a regular monthly membership of $229.
However, during my trial week, between five and six classes I had booked were canceled. At first, I gave the benefit of the doubt—people get sick, it’s the holiday season, things happen. But as the cancellations continued, it became concerning. As someone who prefers early morning classes, paying $119–$229 per month while regularly having scheduled classes canceled feels unacceptable at that price point.
I come from a corporate leadership background with experience opening and operating high-end, member-facing businesses, and I strongly believe that member experience is everything—especially for a company that relies heavily on monthly memberships, class packages, and teacher trainings.
On December 19, 2025, I arrived for the 7:30am Yoga Sculpt class that I had booked in advance. At the front desk, I was stopped by two staff members and told my trial appeared to have expired. While that may have been the case, I was still able to book the class online without issue, and when I attempted to book a class for the following day (December 20, 2025) the system prompted me about the $119 introductory membership, so I assumed the trial ended that day. Technology issues happen, and I understand that.
What was surprising was the response. Instead of acknowledging the situation and offering a solution—especially since I was already signed up, booked, and physically there—the response was essentially a shrug and a “sorry,” with no effort to accommodate me or explain next steps. This was particularly disappointing given that I had expressed I was new to the area and actively looking for a yoga home.
I also asked whether frequent class cancellations were common at this location. The staff seemed caught off guard and didn’t have a clear answer. When I asked about trainings and whether they would recommend them, there was again very little insight or engagement. Both staff members lacked basic brand awareness and customer service skills related to membership growth and retention.
Had the situation gone differently, I would have signed up for a membership today and likely remained a long-term member. Instead, the repeated cancellations and front desk interaction left a poor impression. While there were some strong classes, the inconsistencies and lack of customer service outweighed the positives.This feels like a clear growth opportunity for the management team at this location.
EB
Elena Bondareva
Aug 5, 2022
Negligent in hygiene
After a happy year with the studio, attending 4-6 classes/week, in May’22 I got a severe skin infection… and subsequently discovered that CorePower Yoga does not use professional cleaners. All cleaning is apparently done by teachers and volunteers. My overall isolation combined with the facts that my spouse never got infected and that my infection started at my feet – the feet that are bare in the studio! – pointed to CorePower Yoga. However, learning that they do not see cleaning as their basic responsibility made me think that my horrific experience – I lost nearly a week of billable hours and 3 months later, still have scarring from the blisters that covered my whole body – was not an unfortunate accident but rather the product of willful negligence by a corporation.
Like me, many may assume that hot-yoga studios, like gyms and other places where people sweat and shed lots of skin cells, engage commercial cleaning. Learning that CorePower Yoga does no such thing concerned me so deeply that I could barely focus. I suspended my membership and contacted Core Power’s regional management for clarification. 7.5 weeks and several follow-ups later, still nothing. I am very sad. I miss the teachers I love. I miss hot yoga. But I simply cannot expose myself and my family to who knows what risks. Neither can I make it okay for CorePower Yoga to rake in fees and pandemic stimulus money – let alone profess to care about our wellness -- while putting our health at risk.
CorePower Yoga is negligent and should not be in this business.
BC
Bianca Curutan
Mar 28, 2017
This studio and the classes/teachers used to be better, but it has changed a lot in recent years... and not for the better.
Most recent experience: The last time I was at this CorePower was such a frustrating experience! There was a group of us waiting outside the studio for class, but no one ever showed up to open the studio nor teach the class, and no one was answering their phones (we also tried to reach out to their support center). On top of that, the weather was wet and awful (obv don't blame the studio for that, but waiting outside for so long with no contact from anyone at CP wasn't great). When they finally responded to my support messages, they reimbursed my booked class and gave me an extra class that expires in one month, but it was still very unprofessional that this happened at all.
Classes: After pandemic, the studio is less busy which is admitted kinda nice sometimes as there isn't a struggle to find space in class even during "rush" times; however, this also means that a lot of their classes have been getting cancelled. It's unclear why, though I suspect a combo of lack of signups and the inability to find a substitute if the scheduled teacher is unavailable at short notice.
Teacher Training: They're always pushing their teacher training programs and it seems like teachers graduate often. When taking class at the same time a training is going on, the student teachers often socialized in the lobby during their break, making it more challenging to get through to the class.