Carbon Health Urgent & Primary Care San Francisco - Irving Street

Reviews

• AM

  Andrew Miller

  2 days ago
  5.0
  Very smooth urgent care visit, check-in was efficient and the provider took time to explain everything clearly which made the appointment reassuring
• JH

  Jack Headley

  3 days ago
  1.0
  This company is filing for bankruptcy and it only makes sense. I went in for a preoperative appointments a month before receiving a double hip replacement and now they were withholding anti inflammatory medication that I am prescribed and need post surgery, because they want me to come in for an additional appointment. Do not give this company your business, they are financially motivated, not patient motivated.
• LP

  Lee Porter

  Feb 25, 2026
  1.0
  I've only been here once and while the facility and staff seem professional, I won't be going again due to being charged for a test that I never received. Test results that I should have had in 2 days were never communicated to me, even when I called 1 week later seeking the results. Clinic Manager Corbin provided no help saying it was "a separate division" who said no test was coming (it was his team who transferred me to them, and who failed to communicate the results in the first place), and even sending the test result 1 month after I'd been healthy for 3.5 weeks... Which is useless. This lacking accountability and weak customer service is why I can't recommend this location.
• KH

  Kayla Hanscom

  Feb 20, 2026
  5.0
  I had a really positive experience! The front desk staff were very friendly, welcoming, and efficient. I was seen quickly for my appointment. The medical assistant was very nice and friendly. The PA was friendly and made me feel at ease.
• PD

  Patricia Dee

  Feb 16, 2026
  5.0
  Quick, professional, easy check in. Nice alternate to regular Dr. Very convenient to have your visit and appt all on app for reference. Would visit again. Clean facility as well!