Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
155 reviews
5 stars
136
4 stars
4
3 stars1
2 stars
5
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and accommodating, with many specific mentions of individual associates who provided exceptional service.
Product Selection
The store offers a wide variety of stylish frames at reasonable prices, which customers appreciated.
Store Experience
Many reviews highlighted the enjoyable and relaxed atmosphere of the store, with customers feeling no pressure to make a purchase.
Mixed Experiences
While most feedback was positive, there were some reports of unprofessional behavior from certain staff members, leading to inconsistent service.
Efficiency
Customers noted the quick and efficient service, with many being able to complete their purchases in a short amount of time.
- RSRandy Stickles1 day ago5.0Lots of options at a great price and the staff is super helpful and nice.
- SCSamantha Chavarria5 days ago5.0Isaac was amazing! And made an experience that I usually dread, a pleasant one. He never made me feel rushed and suggested a frame that I never would have normally picked. But his expertise found me a new look that I absolutely love. I appreciate his patience and attention. He is an absolute asset to your store.
- MEMichael EspositoNov 16, 20255.0Seamless process Alexis in the store was very helpful and knowledge about the products
- ECEmma CrowersOct 21, 20255.0I went to Warby Parker after "losing" my sunglasses at my daughter's wedding. As with my previous WP experience, the employees were friendly and helpful and I ordered a new pair. Naturally, the next day, my original sunglasses were found! I was nervous about being hassled when canceling the order, but they couldn't have been more accommodating. Thanks for the great customer service; both in-store (Westfield UTC) and the customer service representative I spoke with who cancelled the order.
- LBLori BremnerOct 5, 20255.0The customer service was top notch. Offered advise on choosing the right frame and color for me and my daughter. They made the experience fun and enjoyable! Can’t wait to get my Carlton frames in apricot!
Frequently Asked Questions About Warby Parker UTC
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e-gift cards](https://www.warbyparker.com/gift\-card), too!
Where is Warby Parker UTC located?
Warby Parker UTC is located at 4465 La Jolla Village Dr., Suite H5, San Diego, CA 92122, US.
What are the store hours for Warby Parker UTC?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need an appointment for an eye exam at Warby Parker UTC?
Yes, appointments are required for eye exams at this location.
What products does Warby Parker UTC offer?
They offer eyeglasses, sunglasses, contact lenses, frames of various materials and styles, as well as high index, progressive, polarized, blue light, and photochromic lenses.
Does Warby Parker UTC accept vision insurance?
They are in-network with several major insurance carriers and also facilitate use of out-of-network benefits, with coverage varying by location or plan.
What should I bring when visiting Warby Parker UTC for prescription eyewear?
Bring your current prescription if possible, and if you want to pay with an FSA or HSA card, bring that as well. No prescription is needed just to browse or shop for non-prescription items.
Does Warby Parker UTC offer adjustments and measurements?
Yes, they provide optical measurements and complimentary adjustments for life to ensure your frames fit perfectly.
Can I return or exchange eyewear at Warby Parker UTC?
Yes, there is a 30-day hassle-free return or exchange policy for eyewear and accessories, whether purchased online or in-store. Contact lenses can also be returned if unopened within 30 days.
Which nearby stores can I visit around Warby Parker UTC?
Nearby stores include Lululemon Athletica, Eddie Bauer, Allen Edmonds, Louis Vuitton, Hermès, and Michael Kors, offering various clothing, footwear, and fashion accessories.
Are there any nearby dining options close to Warby Parker UTC?
Yes, nearby dining options include Lady M Cake Boutique, Joe & The Juice cafe, Cinnabon bakery, Peking Palace Chinese restaurant, and Sprinkles Westfield UTC cupcake shop.