Planet Fitness

4.2
975 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
6501 University Ave, San Diego, CA
92115, United States

Hours

Reviews

4.2
975 reviews
5 stars
635
4 stars
148
3 stars
74
2 stars
25
1 star
93

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Multiple reviews highlighted rude and condescending behavior from staff, leading to negative experiences for customers.

Cleanliness Issues

Several customers reported unsanitary conditions in locker rooms and bathrooms, with some describing them as filthy.

Equipment Problems

Frequent complaints about broken or unavailable machines, leading to frustration among gym-goers.

Crowding and Space

Many customers noted that the gym is often overcrowded, making it difficult to access equipment.

Positive Staff Interactions

Despite some negative feedback, there were also positive mentions of friendly and helpful staff members who enhanced the gym experience.
  • GS
    Gabriela Stardust
    Nov 13, 2025
    5.0
    Clean, very well equipped and friendly staff. Could be open 24 hours, but sadly closes at 10pm weekdays, weekend much earlier around 8pm !!...but it's worse the trip up here !!!🤣😂
  • AB
    Ava Bergo
    Nov 11, 2025
    1.0
    My best friend has a planet fitness Black Card membership and so I get in as a guest. I think it’s frustrating and not fair that they are the only ones that are able to use things such as tanning beds, massages, and hydro massages. I get they are the ones paying but if they are bringing me to workout with them, I feel it’s fair that guests are also able to use them too. Especially if Planet Fitness wants more traction and customers. I also think the amount of effort you have to go to so you can cancel a membership is INSANE. To cancel her membership, planet fitness workers asked my sister to post them a hand written letter stating why she wanted to cancel her membership. I think it’s a total scam. Sure it’s cheaper than some places, but now I’m waiting here for my friend because I was refused to use any extra special equipment.
  • MM
    Marco
    Oct 17, 2025
    5.0
    Hay una persona de color que regaña a las personas que se asoman por las ventanas,si no quiere que eso suceda entonces pongan cortinas o pongan alguna tela opaca con pegamento tipo polarizado, nadie puede prohibir que mirar o no, la banqueta es libre de circulación y las personas son libres de mirar lo que sea, tapen todas las ventanas entonces para que esté sujeto de color no se moleste.
  • MS
    Marcos Silva
    Oct 17, 2025
    2.0
    Tienen una persona ahi con una actitud muy pedante, pase por una de las ventanas y salió una persona de color y me dijo que no podía asomarme por las ventanas que ni siquiera están polarizadas o tengan alguna cortina para no voltear hacia adentro, creo que si no quieren que veamos lo que sucede adentro, pues tienen que cubrirlo, la vista es natural y uno es libre de ver lo que uno quiera y eso no es algo por lo cual tengan que regańarnos o prohibir. Muy mal esa actitud y negocio que tienen las ventanas sin cubrir y tengan que llamarle la atención quien pase por ahi. 😡😡😡😡😡
  • WS
    Whitney Storms
    Oct 12, 2025
    3.0
    Not in a nice area. Too busy. The treadmill I was on was shaky. I like to tan there but it’s standing only. Several bulbs are burnt out. It’s not as clean as I’d like to see. I canceled my membership because I don’t use it enough. Employees are nice. I wanted to get with a trainer but couldn’t… which is supposed to be included in my membership. I wasted a lot of money for years and kinda wish I never signed up.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness at San Diego (University Ave), CA?

Planet Fitness at 6501 University Ave is open Monday to Friday from 5:00 AM to 10:00 PM, and on Saturday and Sunday from 7:00 AM to 7:00 PM. Holiday hours may vary.

Where is Planet Fitness located in San Diego?

Planet Fitness is located at 6501 University Ave, San Diego, CA 92115, USA.