LensCrafters

4.7
704 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1640 Camino Del Rio N, San Diego, CA
92108-1523, United States

Hours

Reviews

4.7
704 reviews
5 stars
635
4 stars
16
3 stars
5
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, professionalism, and willingness to help, with specific mentions of employees like Franky, Denise, and Alyssa.

Efficiency

Customers frequently noted the quick service and efficient processes, particularly in handling eye exams and selecting glasses.

Product Quality

While many reviews highlighted satisfaction with the glasses and lenses, some customers expressed disappointment regarding the quality of products and issues with warranty coverage.

Location Experience

The Mission Valley location received positive feedback for its welcoming atmosphere and accessibility, making it a preferred choice for many customers.

Mixed Reviews on Pricing

While some customers found the pricing reasonable and appreciated the discounts, others felt the business was overpriced and experienced pressure to upsell.
  • CK
    C Kelso
    Nov 17, 2025
    5.0
    Great experience at LensCrafters when I finalized the purchase of my new eyewear! Amazing new technology!
  • JC
    Janita Coleman
    Nov 15, 2025
    5.0
    I had an amazing experience with Franky at the Mission Valley Lens Crafters location. He has superb customer service and doesn't let you walk away with lens that you don't absolutely love. I was even able to order prescription eyewear that wasn't available in store. They had to ship it from another location. I am so grateful for Franky. He truly wanted to make sure I looked and felt fabulous in my glasses. Thank you for hiring excellence.
  • MC
    Michelle Castro
    Nov 5, 2025
    5.0
    I had the pleasure of having denise take care of me while I did my shopping. Her energy, professionalism, and expertise led me to spend twice as much as I intended -happily. She is the perfect example of why I have been shopping and have had my eye heath taken care of exclusively at lenscrafters for the past twenty five years. If Denise does not have a raise or free glasses for life, please provide her with both of them immediately. She is an amazing employee. Thank you!
  • CP
    Connor P
    Nov 1, 2025
    5.0
    I rarely write reviews this positive, but the team at LensCrafters really knocked it out of the park! Denise, the store manager, was amazing- she helped me navigate all my insurance and FSA questions with so much patience and kindness. My optometrist (whose name I unfortunately can’t remember) was so upbeat and enthusiastic about eye health, which made the appointment actually enjoyable. And the person who did my pre-testing was fantastic- super friendly, professional, and made me feel completely at ease. I usually hate going to the eye doctor and find it such a hassle, but this visit was such a pleasant surprise. I honestly won’t mind coming back next year after this experience!
  • CL
    Chris L
    Oct 14, 2025
    5.0
    I always dread going to the eye doctor. Not because of me having get my eyes checked but because I usually just want to go in and find a pair of glasses but end up paying for things I don't really need. Well I have to say Franky was the light of this office. He was so polite and efficient. He was actually recommending things and finding out what I could benefit from what I really needed not what would simply just look nice. He also knew a lot about what he was conveying and I love employees who really know their stuff! He is honestly such an asset to this office, I don't think I've ever left a lens crafters location and had such a good experience. Please continue to take care of Franky he definitely is taking care of his customers. This is actually a really nice location as well. Great selection of options to choose from. Overall all the staff is great including O.D Edgardo Cintron. I could tell he really cares about what is best for the patient. Just great staff, great location.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.