Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
1,006 reviews
5 stars
891
4 stars12
3 stars5
2 stars14
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Anubha, Jerry, and Denise for their exceptional service.
Mixed Experiences
Several reviews indicated a mixed experience, with some customers reporting excellent service while others faced issues with staff attitude and upselling tactics.
Management Issues
There were complaints about changes in management leading to a decline in service quality, with some customers feeling that staff were untrained or unprofessional.
Product Quality
Customers expressed dissatisfaction with the quality of products and services, particularly regarding eye exams and the upselling of lenses and frames.
Repair Services
Positive feedback was given for quick and free repair services, with multiple customers appreciating the assistance provided for fixing glasses.
- CKC KelsoNov 16, 20255.0I had a wonderful experience today at LensCrafters! The eye exam was thorough with all the latest technology. The LensCrafters associate Kathy was very helpful and knowledgeable and quickly picked out the perfect frame and had everything ready to purchase with my vision insurance. I highly recommend Mission Valley Family Optometry and Mission Valley LensCrafters!
- AKAryan KhannaNov 4, 20255.0Jerry and Afshin have given me the best experience ever in repairing and buying my glasses, definitely recommend coming to them if you are ever in the market to buy glasses!
- HCHardik chopraNov 2, 20255.0Venita was great, she fixed my glasses quickly and was very kind and helpful. Excellent service at LensCrafters.
- RHRawan HamatiOct 25, 20255.0I came today to lens crafters at UTC La jolla, I have broken my husband rayban glasses and the frame was so crooked and I came running to Jerry at lens crafters without hesitation he fixed the glasses with minutes and free of charge I highly recommend this place specially Jerry 🙏🏻🙏🏻🙏🏻
- KSKristina SwindleOct 25, 20255.0Jerry was very fast and efficient in helping me order my contacts! 10/10
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and allows all prescriptions.
What are the store hours for LensCrafters at 4353 La Jolla Village Dr?
LensCrafters is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Can I schedule my eye exam appointment online with LensCrafters?
Yes, you can schedule your eye exam appointment online through their reservation link at https://examappointments.com/eeca/SearchExam?Office.number=1123.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters provides in-store pickup services for your convenience.
What popular designer eyewear brands are available at LensCrafters?
LensCrafters offers brands such as Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Prada, Ray-Ban, Tiffany & Co., Versace, and more.
Is LensCrafters accessible for customers using wheelchairs?
Yes, LensCrafters at this location has a wheelchair-accessible entrance to accommodate all customers.
What payment options are accepted at LensCrafters?
Payments can be made using American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What nearby dining options are available around LensCrafters for a meal before or after your appointment?
Nearby dining options include Craft Pizza Company, Haidilao Hot Pot San Diego, Shake Shack, Sip Fresh smoothie juice bar, Veggie Grill, and Sloan's Ice Cream for dessert.
Which nearby stores can customers visit for beauty and fashion shopping alongside their visit to LensCrafters?
Customers can visit MAC Cosmetics for beauty supplies, Free People and Victoria's Secret for clothing, Sunglass Hut and Oakley for eyewear, and Pandora Jewelry and RG for jewelry and gifts.