I had made a booking through the GoodRun site that was confirmed on 9/11/25 for a reservation on 10/25/25. On 10/6/25, I was notified that my booking would be canceled because of a conflict that was not reflected on the GoodRun calendar. The calendar got corrected 10 days later on 10/16/25 and I was offered another time later in the day that unfortunately wouldn't work for my group.
Hoop HQ looks like a great facility, and it was a bummer that the booking was canceled after it was confirmed and there wasn't a good alternative solution. Improvements to the booking system, including more real-time schedule updates and non-automated confirmations, and better communication between the facilities and potential customers, would be really helpful.
NN
Nesha
Dec 21, 2024
5.0
My daughter wanted to get back into basketball after not playing for a few years and we came across Hoop HQ. From the first day we tried it out we loved it. Was welcomed with open arms by everyone of the staff. Made us feel like we have been going there for years. The way they train the kids is impeccable. And they never leave anyone behind. If they see someone struggling with something, they make sure to stop and give them extra training on it. My daughter loves it. She went from not knowing how to go between her legs the first day, to being a pro at it in just 3 trainings of going there. She's now on the empower girls team and I can't wait to see her on the court. We love it so much that we got my son to join the skills and training as well. With being a single mother, sometimes it gets hard to keep up with things. Yau Luong is an amazing person. He understands my situation and he works with me and my family so that my kids won't have to be left out. Overall, we are truly BLESSED to have found Hoop HQ. And we are proud to be apart of the family.
PM
Paul Vincent Medina
Sep 7, 2024
5.0
Hoop HQ is the best place for a court rental in the SD area. Whenever me and my guys are in town, we hit up Yau and he always takes care of us. Even when plans change, Yau and his team are flexible and prioritize their customers. Hoop HQ has earned my business for life!
RP
Ravi Patel
Aug 19, 2021
5.0
Great place for your kids to learn essential basketball skills!
Hoop HQ's mission is to help young athletes develop their basketball skills and character, promoting strong communication, teamwork, courage, resiliency, and passion for the game, summarized by their statement: 'Defy the Odds - Be Exceptional.'
What are the opening hours of Hoop HQ?
Hoop HQ is open Monday to Thursday from 9 AM to 9 PM, Wednesday until 10 PM, Friday from 9 AM to 6 PM, Saturday from 10 AM to 3 PM, and Sunday from 12 PM to 7 PM.
Where is Hoop HQ located?
Hoop HQ is located at 10720 Thornmint Rd., Suite C, San Diego, CA 92127, USA, in the 4S Ranch neighborhood.
How can I contact Hoop HQ?
You can contact Hoop HQ by phone at +1 619-845-1233 or by email at Contact@thehoophq.com.
What payment methods does Hoop HQ accept?
Hoop HQ accepts cash, check, VISA, and Zelle as payment options.
How can I book training or programs at Hoop HQ?
You can book online through their reservation page at https://www.thehoophq.com/book-online.
Do Hoop HQ staff members follow any health and safety measures?
Yes, all staff at Hoop HQ are fully vaccinated to ensure customer safety.
What nearby facilities can I visit along with Hoop HQ?
Nearby places include Elite Tae Kwon Do Academy for martial arts, Shea Family Chiropractor for wellness, and Noonan Family Swim School for swimming lessons, offering complementary fitness and health options in the area.
Are there any nearby schools or educational centers close to Hoop HQ?
Yes, nearby educational centers include Teremok - Children's Center for Language and Culture Development, ShenMo Education elementary school, and Grace Christian School, which families might consider for their children's education.
Are there other sports or fitness venues near Hoop HQ?
Yes, nearby sports facilities include Way-A-Life Athletics gym, Battle at the Barracks sports arena, and Triple Threat SD LLC sports club, providing additional options for athletic activities.