Many customers praised the staff for being friendly, caring, and professional, creating a welcoming atmosphere.
Service Quality
While some reviews highlighted excellent care and thoroughness, others reported issues with overcharging and unnecessary treatments.
Billing Issues
Several customers expressed frustration with billing practices, including being charged for services not rendered and difficulties in obtaining refunds.
Wait Times
Multiple reviews mentioned long wait times for appointments, with some customers feeling neglected during their visits.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported feeling scammed or dissatisfied.
EW
Elvia Walters
6 days ago
5.0
I absolutely LOVE this dentist office! Dr. Mori, Dr. Zaldana, Hygienist Arnold and Carlo, Dental Assistants LaToya and Mayte, front desk team Angie and Jeanette, I can go on! Yes that’s how good they are that I can name every wonderful person who works there! I’ve lived in SD for just over 10 years and I was devastated leaving my dentist office from where I used to live. I struggled finding a good dentist in SD but then found this dentist office on Yelp and they did not disappoint! They’re all so kind, GENTLE, accommodating, educating, and perfectionist. I truly am so grateful to have found this dentist office, never ever leaving! Thank you to you all Affinity Dental Hillcrest. 🫶🏻
EY
Erica Yorke
Dec 31, 2025
5.0
Everyone that works here is super friendly and my cleaning was quick and fabulous. I am stoked to have found a great dentist.
BJ
Bob Jean
Dec 6, 2025
2.0
Care Team is great. Business/Billing practices are very difficult. Charge for services not delivered. Credit for overcharge is prolonged.
ML
Mary Lyons
Nov 26, 2025
5.0
I always have a good experience at Affinity. The staff are energetic, kind and I trust them to take good care of me and my teeth. While not crucial to my oral health, I love how they decorate for the holidays. I was here today before Thanksgiving and now I wish I could have scheduled something for Valentine's Day so that I can see what they roll out. Maybe I'll plan a filling or a crown for February. Arnold is a great dental hygienist and Marlena is also really personable and great at her job. I like that they will check in with questions like "doing okay?" and "still doing okay?" It also helps that they really mean it! The office is clean but homey. This means that it doesn't feel antiseptic or sterile. I appreciate that. Having said all this positive stuff, I do miss the old days of (what feels like) a really thorough cleaning. On one hand I'm glad a cleaning only takes 10 minutes (they used to be sooo long!) and I have been assured that a cleaning today is as effective as an old school scrape and pick, but those old cleanings really left you with a feeling that is not duplicated today... but I guess I'm experiencing dental hygiene nostalgia!
KU
Kelly Ummel
Nov 11, 2025
3.0
I have been going to this dental office over 10 years. Usually get decent care and the staff is friendly and professional. There is one dental hygienist assistant however who is way too rough. I have requested she doesn't treat me but it is not always honored. I do wish she can receive proper training and intervention because frankly, she's not good at her job.
Frequently Asked Questions About Affinity Dental Hillcrest
What dental services does Affinity Dental Hillcrest offer?
Affinity Dental Hillcrest provides a range of dental services including dental prosthetics, Invisalign, cosmetic dentistry, implants, inlays and overlays, oral surgery, crowns, dentures, teeth whitening, and sedation.
Where is Affinity Dental Hillcrest located?
It is located at 3330 Third Ave., Suite 400, San Diego, CA 92103, USA.
What are the office hours of Affinity Dental Hillcrest?
The office is open Monday to Thursday from 8:00 AM to 5:00 PM, and on Friday from 7:00 AM to 3:00 PM. The office is closed on Saturdays and Sundays.
Which payment options does Affinity Dental Hillcrest accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Does Affinity Dental Hillcrest offer services in languages other than English?
Yes, they offer services in English, Spanish, and Tagalog.
How can I contact Affinity Dental Hillcrest?
You can reach them by phone at +1 619-330-8684 or the alternate phone number +1 619-291-8750. You can also email them at affinitydentalhillcrest@yahoo.com.
Is Affinity Dental Hillcrest accredited or associated with any organizations?
Yes, they are associated with the Better Business Bureau (BBB).
What notable nearby dental offices are close to Affinity Dental Hillcrest?
Nearby dental offices include 3rd Avenue Complete Family Dental, Strober Dental, Fuchsia Dental, SmileStyle Dental Studio, TALy Dental Specialists, Ocean MicroEndodontics, Dental Pearls, and New Smile Prosthodontics.
How can nearby medical offices like Cardenas Internal Medicine assist patients visiting Affinity Dental Hillcrest?
If you require general medical care or internal medicine services in addition to dental care, nearby offices like Cardenas Internal Medicine and Carrie L Cardenas Md A Medical Corporation are conveniently located near Affinity Dental Hillcrest, providing comprehensive healthcare options in the area.
Are there wellness and spa services nearby Affinity Dental Hillcrest that patients can visit for relaxation?
Yes, nearby wellness and spa services include Manabella Skincare, Elements Day Spa, Blue Lotus Center For Health, Equilibrio Massage, Two Hands Wellness Events, and Two Hands Mobile Massage, providing great options for patients to relax before or after dental appointments.