Many customers praised the staff for being friendly, professional, and caring, particularly highlighting the dentists and hygienists.
Customer Service
Several reviews mentioned issues with customer service, including unprofessional behavior from front desk staff and concerns about being pressured into unnecessary treatments.
Treatment Quality
While some customers reported positive experiences with treatments and care, others expressed dissatisfaction with perceived overcharging and unnecessary procedures.
Wait Times
Multiple reviews noted long wait times for appointments, with some customers feeling frustrated by delays.
Overall Experience
The overall sentiment was mixed, with many customers appreciating the care and environment, while others had significant complaints about billing practices and service quality.
MP
Michelle Peterson
Nov 12, 2025
5.0
What a dental visit! Such a competent and caring staff. I felt especially cared for by Sandy who was extremely personable and made me feel at ease, connecting with me immediately. Thank you to everyone !!
KU
Kelly Ummel
Nov 11, 2025
3.0
I have been going to this dental office over 10 years. Usually get decent care and the staff is friendly and professional. There is one dental hygienist assistant however who is way too rough. I have requested she doesn't treat me but it is not always honored. I do wish she can receive proper training and intervention because frankly, she's not good at her job.
AK
Asif K
Oct 23, 2025
5.0
I had my deep cleanings done by Arnold, and I have to say — he’s amazing! He plays great music and even sings along, which honestly makes such a difference and helps distract you from the procedure. I was blown away by how kind, gentle, and genuinely nice he is throughout the entire appointment. He makes what could be an uncomfortable experience feel easy and even enjoyable. Highly recommend seeing Arnold if you need thing done by a 5 star dental hygienist!!
KM
Katherine Meneses
Oct 6, 2025
1.0
Worst dental clinic I’ve been to. If I could give it ZERO stars I would. They literally treat you like a dollar sign and they are total SCAMMERS. They will push you to get treatments you don’t even need just to get your money. My husband’s and I’s insurance covers a regular cleaning but because they suggested a deep cleaning then they wouldn’t do the regular cleaning. I’ve never heard of a place denying a service because the patient/client didn’t want to get extra work. We should have the right to refuse treatments, no one should be forced to get something done. Will NEVER recommend this place.
They are also very unprofessional. My consult with the dentist was interrupted by everyone coming in and out of the room every minute of my appointment. Disgusting!
DS
Doug Mirro (ScourgeZ)
Sep 25, 2025
5.0
As someone who is usually fearful of the dentist, Affinity Dental made me feel at ease when the work was being done. They were also very helpful in understanding what my insurance covered and what the cost was going to be.
Frequently Asked Questions About Affinity Dental Hillcrest
What dental services does Affinity Dental Hillcrest offer?
Affinity Dental Hillcrest provides a range of dental services including dental prosthetics, Invisalign, cosmetic dentistry, implants, inlays and overlays, oral surgery, crowns, dentures, teeth whitening, and sedation.
Where is Affinity Dental Hillcrest located?
It is located at 3330 Third Ave., Suite 400, San Diego, CA 92103, USA.
What are the office hours of Affinity Dental Hillcrest?
The office is open Monday to Thursday from 8:00 AM to 5:00 PM, and on Friday from 7:00 AM to 3:00 PM. The office is closed on Saturdays and Sundays.
Which payment options does Affinity Dental Hillcrest accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Does Affinity Dental Hillcrest offer services in languages other than English?
Yes, they offer services in English, Spanish, and Tagalog.
How can I contact Affinity Dental Hillcrest?
You can reach them by phone at +1 619-330-8684 or the alternate phone number +1 619-291-8750. You can also email them at affinitydentalhillcrest@yahoo.com.
Is Affinity Dental Hillcrest accredited or associated with any organizations?
Yes, they are associated with the Better Business Bureau (BBB).
What notable nearby dental offices are close to Affinity Dental Hillcrest?
Nearby dental offices include 3rd Avenue Complete Family Dental, Strober Dental, Fuchsia Dental, SmileStyle Dental Studio, TALy Dental Specialists, Ocean MicroEndodontics, Dental Pearls, and New Smile Prosthodontics.
How can nearby medical offices like Cardenas Internal Medicine assist patients visiting Affinity Dental Hillcrest?
If you require general medical care or internal medicine services in addition to dental care, nearby offices like Cardenas Internal Medicine and Carrie L Cardenas Md A Medical Corporation are conveniently located near Affinity Dental Hillcrest, providing comprehensive healthcare options in the area.
Are there wellness and spa services nearby Affinity Dental Hillcrest that patients can visit for relaxation?
Yes, nearby wellness and spa services include Manabella Skincare, Elements Day Spa, Blue Lotus Center For Health, Equilibrio Massage, Two Hands Wellness Events, and Two Hands Mobile Massage, providing great options for patients to relax before or after dental appointments.