Planet Fitness

4.1
644 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2041 E Highland Ave, San Bernardino, CA
92404, United States

Hours

Reviews

4.1
644 reviews
5 stars
377
4 stars
118
3 stars
61
2 stars
13
1 star
75

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported ongoing issues with cleanliness, particularly in the bathrooms and locker rooms, with some stating they were unsanitary and poorly maintained.

Equipment Maintenance

Numerous reviews highlighted that many machines were broken or in need of repair, with some customers expressing frustration over the lack of timely maintenance.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being inattentive and unresponsive to customer concerns.

Atmosphere

The gym environment was generally described as welcoming and friendly, with several customers appreciating the positive attitude of certain staff members.

Facility Upgrades

Recent upgrades to equipment were noted positively by some customers, although concerns about the overall maintenance of the facility persisted.
  • ER
    Erick Reyes
    5 days ago
    5.0
    It’s a good gym
  • DS
    Daisy Sotelo
    6 days ago
    5.0
    Noman was great ! Service was awesome. I will be coming back to this location everyday. Thank you once again!
  • TF
    Teava family1
    Nov 17, 2025
    5.0
    Allan had great customer service skills and every time I visit I feel like I’m having a vip experience.
  • AN
    Anna Nguyen
    Nov 4, 2025
    1.0
    I Vanlife and I have been all over the US and PF gyms, I have to say this is the grossest and dirtiest gym I have ever been in. Most PF gyms are not extravagant but it is clean. This one leaves a lot of gasps and icky feelings. There are homeless people in the locker room. The water scums hardened everywhere including the water fountains. There are hair and fake eye lashes left in the shower. It’s incredible how dirty this PF gym is. Not recommended.
  • JR
    Julio Rodriguez
    Oct 10, 2025
    1.0
    This gym is always dirty. It’s ridiculous. Definitely in need of new management to get this place to its true potential. Filthy. Bathrooms are never cleaned, floors are never swept or mopped. Have seen multiple complaints about it being dirty. Management reached out to say they care on the reviews but didn’t do anything about it. Visit other locations if you want to feel comfortable while working out

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in San Bernardino (E. Highland and Sterling)?

Planet Fitness is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 9:00 PM, and Saturday and Sunday from 6:00 AM to 7:00 PM.

Where is Planet Fitness located in San Bernardino?

Planet Fitness is located at 2041 E Highland Ave, San Bernardino, CA, 92404, USA.