Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
539 reviews
5 stars
465
4 stars
22
3 stars4
2 stars7
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Brandy, Annette, and Diana for their exceptional service.
Appointment Issues
Several reviews highlighted long wait times for appointments and issues with scheduling, leading to frustration among customers.
Product Quality
Customers expressed satisfaction with the quality of glasses and the selection available, although there were complaints about incorrect prescriptions and delays in receiving orders.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding rude staff and poor service at certain locations, particularly in contrast to the San Bernardino store.
Efficiency
Customers appreciated the quick turnaround for glasses and eye exams, with many receiving their glasses on the same day.
- JDJefferson DesamitoNov 15, 20255.0I had a great experience at this LensCrafters. The staff member who assisted me was incredibly patient and attentive. I went back and forth on several frame choices, and she never rushed me—she helped me find the perfect pair that truly suits my face shape. She also provided clear explanations and detailed price comparisons so I could make the best decision. I really appreciated her professionalism, kindness, and honesty. Highly recommended!
- MRMiss RomeroNov 11, 20255.0Thank you Brandy for the help! Awesome service!
- JHJeffrey HuynhOct 30, 20255.0This LensCrafters’s is amazing. My eye appointment was easy to schedule and there were no problems with the exam. Everything went smooth. After the exam Gerardo helped me pick out my glasses and he was extremely helpful. When I got my glasses, the wrong pair came in for my sun glasses and he fixed the issue right away for me.
- LSLaurie SantoroOct 27, 20255.0This Lens Crafters was awesome! I walked in with broken glasses after a fall, and walked out 20 minutes later with them fixed and cleaned. No charge! Everyone in there was kind and helpful. I would definitely recommend this store!
- TDTina DelucchiOct 24, 20255.0Brandy at lens crafters in San Bernardino provided exceptional customer service and was very professional. I highly recommend this store I do not recommend the Victorville Ca. store,the service was awful and rude employees..If you want the best experience ask for Brandy at the San Bernardino location.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer brands for eyewear. They also offer prescription wearable technology.
Which insurance plans are accepted at this LensCrafters location?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Inland Shopping Center?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup services at this location.
What payment methods are accepted at LensCrafters?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam appointment online through their booking link at https://examappointments.com/eeca/SearchExam?Office.number=0209.
Are there any nearby eye care providers close to LensCrafters?
Yes, Dalwadi Family Eye Care, a local optometrist and provider of Eyexam of CA, is nearby and can be another option for eye care services.
What shopping options are available near LensCrafters at Inland Shopping Center?
Nearby shopping options include Vans, H&M, Charlotte Russe, Hot Topic Inland Center, Windsor Fashions, and The Children's Place, offering a variety of clothing, shoes, and accessories.
Where can I grab a quick snack or treat near LensCrafters?
You can visit nearby eateries such as Wetzel's Pretzels, Dairy Queen for ice cream, or Tokyo Japanese Lifestyle for Japanese food and gifts within the Inland Shopping Center.
Is LensCrafters wheelchair accessible and what forms of payment do they accept?
Yes, LensCrafters has a wheelchair accessible entrance and accepts debit and credit card payments among other payment options.