LensCrafters

4.6
177 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
670 Northridge Mall, Salinas, CA
93906-2014, United States

Hours

Reviews

4.6
177 reviews
5 stars
159
4 stars
1
3 stars
2
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight the exceptional customer service provided by staff, particularly Denise, Julie, and Joy, who were noted for their friendliness, helpfulness, and professionalism.

Doctor Experience

Customers praised the thoroughness and professionalism of the doctors, particularly Dr. Nguyen and Dr. Visendi, who provided clear explanations and made patients feel comfortable.

Repair Services

Many customers appreciated the quick and effective repair services offered, with staff going above and beyond to assist with fixing glasses, even for non-customers.

Appointment Issues

Some customers reported issues with appointment scheduling and communication, leading to frustration and wasted time.
  • PF
    Petunia Frias
    Dec 15, 2025
    5.0
    Excellent customer service by Denise, super helpful
  • BK
    Beatrix Kovacs
    Aug 8, 2025
    5.0
    Friendly customer service, doctor is very thorough and explains everything well about the findings. Highly recommended.
  • JT
    Jennifer Taylor
    Aug 4, 2025
    5.0
    Denise was extremely helpful with finding the best glasses for my prescription and the shape of my face.
  • LG
    Leonor Gamboa
    Oct 2, 2021
    5.0
    I came by the lens crafters at north ridge mall at Salinas ca and was helped by Jose Espinoza and he was the sweetest person. He was able to fix my glasses within minutes. He was very polite and very professional. He knows how to serve his customers. THANK YOU Jose
  • MM
    MV
    Oct 29, 2020
    5.0
    Jose is a Great Manager!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.