Site for Sore Eyes - Pocket

Reviews

• JD

  Jessi Delgado

  Feb 12, 2026
  5.0
  Thank you for the awesome service..and honest feedback... I'm feelin good with the new eyes.. THANKS A BUNCH!
• AG

  Adam Groszkiewicz

  Aug 13, 2024
  5.0
  A few years ago I got the best frames I've ever purchased at this location. The lady working the front desk was friendly and helpful, the eye doctor was professional and my new prescription made a difference. After a very negative experience at another location, I returned to the Pocket store this year for frames. My initial choice didn't fit, so I was allowed one free "mulligan"...and I eventually selected some very nice lightweight rubberized frames with ultra high index lenses....these new ones are now the new best glasses I've ever owned. So yeah, 2 visits to this location and 2 big W's on the glasses along with a plain but very serviceable set of computer glasses. I would recommend this location over other chains based on my experience over the last 3 years. Bonus points: This location ALWAYS gives you a hardcase for the glasses, and not one with a cheap ugly company advert logo on it.
• KP

  Kristia Peschka

  May 1, 2024
  4.0
  Picked this location because it's close to my house and they took my insurance. They were running about 30-40 minutes behind when I got there which was a bit annoying. They also do the eye puff test and the lil farm house test then have you sit back in the lobby and wait. I didn't bring my old glasses with me so I got to sit in the lobby without my contacts in for a solid 25 minutes, which sucked. The doctor though was very knowledgeable and very through. He advised why he recommended an eyeball picture (I don't remember what it's called), and talked me through my options for Lasik and what the first steps would be. The frames themselves start at ~$190, I wish they had some lower end frames that my insurance would 100% cover, but it is what it is. The optician was helpful in picking out the frames that fit my budget, my face, my prescription, and my lifestyle. I got my glasses 2 weeks earlier than they predicted. Woo!
• TA

  Talen Andersen

  Jan 21, 2024
  1.0
  The front desk was not helpful and I doubt the techs were properly trained. The machine that puffs the air in your eye? The tech jammed it straight into my eye. Furthermore? I had pink eye symptoms after my appointment which ended up spreading to my infant son. I called them to say that I got pink eye from them (and how it was probably from getting that machine shoved in my eye) and their response was extremely stand-offish and they clearly are denying the blame. You’d be better off taking your business elsewhere where they take client health concerns seriously and know what they’re doing
• ER

  Elaine Riley

  Jan 6, 2022
  1.0
  My sister disabled elderly progressive eye disease needed this exam and glasses as soon as possible. Only went here because told same day. Charges on credit card. Told two weeks had to send out told at site charges went thru on card. Yet was then re charged multiple times. When glasses came back couldn't get them said bill not pd. Had proof with credit card charged more than once. Not only no glasses but never given the exam results. Filed complaint cancelled charges and has to start all over again. I find it strange a 5 rating but no other reviews except from years ago. Same one person .

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