LensCrafters

4.8
825 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1689 Arden Way, Sacramento, CA
95815-4099, United States

Hours

Reviews

4.8
825 reviews
5 stars
765
4 stars
17
3 stars
3
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Stephanie, for being friendly, helpful, and attentive, often going above and beyond to assist.

Product Quality

There were mixed reviews regarding the quality of the glasses, with some customers experiencing issues like melted lenses, while others were satisfied with their purchases.

Efficiency

Customers appreciated the quick service, including fast eye exams and prompt delivery of glasses, although some noted delays with certain products.

Staff Knowledge

Several reviews highlighted the staff's expertise in helping customers choose the right frames and lenses, contributing to a positive shopping experience.

Communication Issues

Some customers reported difficulties in reaching the store by phone, indicating a need for improvement in communication.
  • CC
    Chad Crowell
    Nov 17, 2025
    5.0
    Stephanie was very helpful and knowledgeable! Thank you!
  • JM
    Jamie Meier
    Nov 12, 2025
    5.0
    I had a wonderful experience getting new glasses today. My prescription is simple but the glasses were ready in about half an hour. Andre was so helpful and kind, I'll be going back for sure
  • GS
    Gurdeep Singh
    Nov 3, 2025
    5.0
    Stephanie did a great job in helping me get the best deal on my two pairs of glasses. Would definitely recommend this place for all your glasses needs.
  • CB
    Cheryl Bach
    Nov 1, 2025
    5.0
    We received excellent assistance from Stephanie (Arden Fair, Sacramento, 11/1/25). She worked to find the best price and flattering glasses. Plus we laughed and had such a good time. She went above and beyond, and my daughter and I loved her. Ask for Stephanie if you shop there!
  • RH
    Raymond Herrera
    Oct 31, 2025
    1.0
    If you buy meta glasses , do not get them done here Chandra the store manager is a nightmare. I brought some brand new meta glasses that I bought They were brand new work perfectly dropped them off there got my lenses done picked them up. They were melted, but LensCrafters did not want anything to do with it now I have to pay $100 to go get them replaced to my warranty, but they are a nightmare don’t go here if you get meta glasses Trust me run far from here they will melt your glasses and act like it’s not their fault

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.