Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
839 reviews
5 stars
779
4 stars
17
3 stars3
2 stars7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Stephanie and Shandra, received high praise for their helpfulness, friendliness, and professionalism, making customers feel valued and well taken care of.
Product Quality
Customers appreciated the quality and selection of glasses available, with many noting successful fittings and satisfaction with their purchases.
Efficiency
Many reviews highlighted the quick service, including fast eye exams and same-day glasses, contributing to a positive overall experience.
Mixed Experiences
While most feedback was positive, there were isolated incidents of poor service from specific staff members, indicating inconsistency in customer interactions.
- LSles schatz5 days ago5.0Andre was very helpful explaining the lens options and getting the most out of my insurance benefits - great service and a great price on quality lenses !
- JMJasmine Mcallister5 days ago5.0Andre is the man! Made the whole process simple and easy and with his humor it made the process enjoyable will definitely will be coming back for more!!!!
- JSJulie Sesser6 days ago5.0From the moment I walked into LensCrafters at Arden, I was greeted with a hello and a friendly and welcoming smile. I had a great eye appointment with the doctor that was both informative and supportive. Andre and Shandra were the best! They helped me decide which frames to pick and let me know which frames looked best on my face.They were patient, kind, helpful and made the experience fun! They deserve a raise. I highly recommend this location when choosing where to go to get new glasses. I’m so happy that I chose Lenscrafters to help me start 2026 off right!
- ALAndrew LeeJan 4, 20265.0I had a great experience at LensCrafters. The entire team was patient, knowledgeable, and genuinely kind. Andre was incredibly helpful in guiding me through frame options and made the process easy and stress-free. Dr. Searby took the time to answer all of our questions and clearly explained everything about eye health and the exam process. I really appreciated how thorough and welcoming everyone was. Highly recommend.
- JGJay GDec 29, 20255.0Customer service was excellent and the staff are extremely helpful. I appreciate the doctor for explaining my eye care and confirming ways to keep my eyes healthy. Stephanie and Shandra went above and beyond helping me choose my new glasses. I am so grateful and satisfied.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide selection of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands including Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What are the store hours for LensCrafters?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online via their appointment link at https://examappointments.com/eeca/SearchExam?Office.number=0042.
Is LensCrafters accessible for wheelchair users?
Yes, LensCrafters has a wheelchair accessible entrance.
Can I pick up my eyewear in-store at LensCrafters?
Yes, LensCrafters offers in-store pickup for your convenience.
What nearby places can I visit before or after shopping at LensCrafters at Arden Fair Shopping Center?
Nearby, you can visit Orogold Cosmetics for beauty supplies, The North Face Outlet for sporting goods, or enjoy a meal at Subway or Taco Bell within the Arden Fair Shopping Center.
Are there other eyewear stores near LensCrafters at Arden Fair?
Yes, Sunglass Hut is a nearby eyewear and fashion accessories store, and Arden Optometric Associates provides additional optometry services close by.