Planet Fitness

4.4
336 reviews

About

Fitness CenterTanning SalonSpaGymPersonal TrainerPlanet Fitness
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
17584 Colima Rd, Rowland Heights, CA
91748, United States

Hours

Reviews

4.4
336 reviews
5 stars
249
4 stars
43
3 stars
10
2 stars
7
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their friendliness and helpfulness, others, particularly George and Alejandro, received complaints about rudeness and unprofessional behavior.

Cleanliness

The gym is frequently noted for its cleanliness and well-maintained facilities, with many customers appreciating the efforts of staff in keeping the environment tidy.

Membership Issues

Several customers reported issues with membership policies, including confusion over guest passes and dissatisfaction with membership fees and cancellation processes.

Atmosphere

The gym is generally described as welcoming and non-judgmental, making it a good choice for beginners, although some members expressed frustration with inconsiderate gym-goers.

Equipment Availability

While many customers appreciate the variety of equipment, there are complaints about machine availability during peak times and the need for more specific equipment.
  • PL
    Peter Lee
    1 day ago
    4.0
    I've been coming to this gym for over 3 years now, it's on the smaller side compared to let's say the Alhambra location but it's fairly clean. The biggest issue are people hogging in-demand equipment like the new lifting platforms, smith machines and even the free weights area. The people working at the gym need to start enforcing rules to limit people hogging certain in-demand machines. Also the parking lot can be a bit weird with people sleeping in their cars as they are homeless, legit surprised the people who own this lot do not enforce some type of policy.
  • JL
    JINSHAN LI
    Dec 5, 2025
    5.0
    我也想问一下,是否有中文服务,会说中文的教练?
  • CL
    Crunk Lil
    Nov 23, 2025
    1.0
    The member team falsely imformed that i brought guest the day before and the manager banned me and i ask them to check the security camera to show them that i came in alone. And the the manager refused to provide any of the detail not only ask me to leave the gym also told me that i am not allowed to be in the parking lot which doesnt even belongs to them
  • AA
    Analih
    Nov 13, 2025
    1.0
    Alejandro was very rude horrible customer service never going back
  • NJ
    Noeh Juarez
    Nov 11, 2025
    1.0
    Came here doing hip thrusts three plates on each end guy with mustache with glasses Alejandro came up to me telling me im making everyone uncomfortable like what... the sounds of 140 pounds on each end is near impossible to make a sound when placing back on the jack. Work on your guy's customer service and making gym goers not feel secluded. Will be telling others about this experinece.

Frequently Asked Questions About Planet Fitness

What makes Planet Fitness in Rowland Heights unique?

Planet Fitness in Rowland Heights offers a welcoming Judgement Free Zone® with 2,700+ locations and best-in-class equipment to help members build strength at their own pace.

What are the operating hours of Planet Fitness in Rowland Heights?

Planet Fitness Rowland Heights is open 24 hours every day, with special holiday hours such as closing at 10 PM on November 26 and closing early at 4 PM on December 24.