Mindful Health Solutions - TMS - Spravato Treatment - Roseville

Reviews

• RW

  Renee Walter

  Nov 3, 2025
  1.0
  I was at this practice for a couple of years and lost two great providers to high turnover. The office staff is also a high turnover. I've been trying to get a refund for copays they kept collecting for six months for a year now and they will not communicate with me about my account or provide the refund owed to me. Make sure you track your copays and stop paying them when you know you've met your out of pocket because you won't get a refund. This issue has been through the hands of 5 people at the Sierra College office and still no refund for copays overpaid back in 2024. I have found after leaving the clinic for a new place how much more other clinics care about their patients.
• AA

  Ashley

  Oct 17, 2025
  5.0
  I've been going here for years. I'll admit I miss when things felt more personable, it feels like since they updated their system and restructured things its difficult to be in touch with the doctor as much via email which was incredibly helpful and it was nice knowing your receptionist.. it seems like each message in the portal is 5 or so different people and the familiarity and connection is gone and the check in process is a bit of jumping through hoops at times.. There have been gaps in communication since the system update and I think it has to do with "too many cooks in the kitchen" and less direct points of contact BUT not once have I ever had a rude encounter or bad experience with MHS. My dr has been a literal life saver all these years and I am so thankful to have come across this place and found him. I'll never look elsewhere for treatment because of how efficient and empathetic my dr has been. I can't recommend this place enough. The staff have always been friendly even with the minor hiccups, they're usually pretty quick to fix an error and do their best to stay on top of things. I've never had an issue with med refills, typically I just reach out when needed and its been taken care of so long as im not requesting a dose adjustment or rx change.