Family Matters In-Home Care is an independent, family-owned and operated home care company with more than 50 years of combined healthcare and caregiving experience. We are committed to caring for all of our clients as if they were part of our own family. We offer a complete range of personalized in-home care services, caring for individuals in their homes, and allowing them to comfortably age in place. Since 2002, our licensed in-home care agency has grown to a team of over 300 caregivers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.