LensCrafters

4.5
470 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1151 Galleria Blvd, Roseville, CA
95678-1942, United States

Hours

Reviews

4.5
470 reviews
5 stars
395
4 stars
18
3 stars
8
2 stars
6
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to help.

Product Quality

Customers appreciated the wide selection of frames and lenses, noting the quality of the products offered.

Efficiency

Several reviews mentioned quick service and efficient operations, with many customers receiving their glasses sooner than expected.

Mixed Experiences

While many had positive experiences, some customers reported issues with pricing transparency and appointment scheduling.

Staff Knowledge

Numerous reviews highlighted the staff's expertise in explaining products and assisting with insurance options.
  • FS
    Fred Smith
    Nov 1, 2025
    5.0
    Rachelle was fantastic. Helped me through the process and made my life easier.
  • HW
    Holly Walker-Patterson
    Oct 27, 2025
    5.0
    I’ve had nothing but GREAT customer service at Lens Crafter’s in the Roseville Galleria. I Ordered a pair of Gucci prescription glasses, they came in earlier than expected, and fit me perfectly! However I ended up returning them and ordered another pair; they were extremely too heavy on my face and kept slipping down. Lens Crafters returned them for a new pair-no hassle, plus I found a 2nd pair. They gave me 60% off (manager discretion) on the 2nd pair even though I used it on a pair of sunglasses when I bought the Gucci’s. 100% recommend. They accept VSP too! I did not have to pay upfront then have VSP reimburse me- totally hassle free.
  • NB
    Nardenio Betiong
    Oct 7, 2025
    5.0
    Received the best customer service from Galleria Lens crafter branch . Patrick who has given us the customer service was one of the best optical technicians. Very patient, knowledgeable and informative!!! Great job!!!
  • LV
    Lynn Voss
    Sep 30, 2025
    5.0
    Fast, efficient and great customer service.
  • KE
    Kelly Elo
    Sep 29, 2025
    5.0
    Outstanding service! Explained everything in understandable language.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.