Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
314 reviews
5 stars
309
4 stars0
3 stars1
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Diana, Mizene, and Marcus.
Professionalism
The team demonstrated professionalism and expertise, making customers feel comfortable and well taken care of during their visits.
Product Selection
Customers appreciated the wide selection of eyewear and the assistance provided in choosing the right frames and lenses.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding prescription errors and communication issues.
- JTJackie TapiaJan 3, 20265.0Anastasia was amazing helped me find a specific pair of sunglasses I hadn’t been able to find in over a year.
- KAKatherine ArellanoJan 2, 20265.0Great experience, was greeted right away! I was helped by Mizene she was very sweet and helpful!
- CCChowder ChowderDec 23, 20255.0The people there are extremely and kind! I appreciated mizenes help with fixing my glasses
- JHJoseph Bou HarbDec 23, 20255.0Marcus was super friendly, knowledgeable, and helpful in getting my replacement order processed.
- KOKeith OleshDec 22, 20255.0My wife and I have been to LensCrafters for a few years now. Most recently we went in for our annual exam and to pick out new glasses. This time we worked with Diana (once again) in the effort to make our choice of eyewear. There are so many choices that one needs to make (lol) and it can be exhausting. However, we both left there feeling quite pleased with our choices and with the assistance we received. Diana spent lots of time helping us choose while balancing other potential customers, assisting her co-workers and such. She was a dream to work with and we couldn’t be more happy with the experience!! We fully intend to continue our relationship with this location.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
Where is LensCrafters at Macy's located?
LensCrafters at Macy's is located inside Macy's at 3500 Tyler Mall, Riverside, CA 92503.
What are the operating hours of LensCrafters at Macy's?
LensCrafters at Macy's is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Do you accept vision insurance plans at LensCrafters at Macy's?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What types of eye care services does LensCrafters at Macy's provide?
They offer comprehensive eye exams using the latest vision technology and provide premium lens solutions including Transitions® and Blue-violet light filtering lenses.
What designer eyewear brands are available at LensCrafters at Macy's?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Can I pick up my eyewear in store at LensCrafters at Macy's?
Yes, LensCrafters offers in-store pickup for their products.
Are wheelchair accessible entrances available at LensCrafters at Macy's?
Yes, LensCrafters at Macy's has a wheelchair accessible entrance.
What nearby dining options are available around LensCrafters at Macy's?
Nearby dining options include The Cheesecake Factory, P.F. Chang's, Chipotle Mexican Grill, The Habit Burger Grill, TGI Fridays, and Red Robin Gourmet Burgers, which are great places to visit before or after your eye care appointment.
What nearby stores can I visit for mobile phone services near LensCrafters at Macy's?
Nearby mobile phone stores include T-Mobile, T-Mobile Experience Store, Sprint Store, AT&T, and AT&T Store, helpful for customers needing telecommunications services during their shopping trip.
Are there any nearby stores for beauty and skincare near LensCrafters at Macy's?
Yes, Lionesse Store and Ulta Beauty are nearby beauty and skincare stores where customers can shop for beauty products and services.