Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
572 reviews
5 stars
523
4 stars
10
3 stars5
2 stars5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Anthony, Abdon, and Andrew for their exceptional service.
Professionalism
Several reviews highlighted the professionalism of the staff, particularly the optometrists, who provided thorough exams and addressed customer concerns with care.
Mixed Experiences
While many customers had positive experiences, some reported issues with service delays, unhelpful staff, or dissatisfaction with product availability and warranty policies.
Store Environment
Customers appreciated the clean and inviting atmosphere of the store, noting improvements in the layout and variety of frames available.
Repair Services
The store received positive feedback for its quick and effective repair services, with multiple customers expressing satisfaction with how their glasses were handled.
- OBOscar Galindo BarriosOct 25, 20255.0Anthony and Dominic are the BEST! They made my experience 100 times better than any of my previous visits. I will return to this location because of them. Thank you for the great service.
- VCValentin CobianOct 25, 20255.0the service was good i enjoyed my time and the employee Anthony he was great at his job 👍
- JFJoseph FariasOct 15, 20251.0I used to love this place, but it’s changed over the years! I went on October 4th, of this year, for an eye exam and new glasses. However, when they took my blood pressure, it was extremely high, not just a little above the normal, but stroke/heart attack level high; she checked it twice and it was the same. But the optometrist proceeded to conduct the exam, with no regard or concern about my health or blood pressure; and then had me see the person outside to choose some frames. I then discussed my concern with her about my blood pressure being so high and then she shrugged it off also. I had to walk out to go to Kaiser a block away to check myself in and see if I was okay. It’s disgusting that they proceeded to make a sale……at the expense of my life!
- SRSyed RezaOct 1, 20255.0This was absolutely THE BEST EXPERIENCE I’ve had with the entire staff being very attentive to my family even though they were understaffed. They ensured me they will take great care, and they Delivered on that promise! This location has a huge variety of frames, which my picky daughter even found a pair she loved! This is a one stop shop for High Quality Customer Service and Vision solutions! We’re coming back soon for the new Meta’s! Big Thanks to Dr.Dang, Bryson, Marlene, Dom, Hiffaz, Abdon, and Raz (store manager)
- JIJoanna IversenSep 19, 20253.0As a Luxottica employee, I want to say my experience was excellent, but unfortunately, it wouldn’t be accurate. I went in to take advantage of a friends and family sale with my sister, and it took almost fifteen minutes for anyone to greet us or ask if we needed any help. When we had selected a frame, it took another several minutes for an employee to sit down with us to start the process of choosing lenses and ordering the pair. Abdon was helpful in showing my sister the different frame and lens options, but I got the third degree of questioning my eligibility when I asked to use my employee discount and when we got home, I realized he charged for the protection plan after I said we didn’t need it. I’ve previously had excellent experiences with LensCrafters as a Sunglass Hut employee, and this visit was disappointing.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer at the Riverside location?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters in Riverside?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and many others at this LensCrafters location.
Does this LensCrafters accept vision insurance, and if so, which plans?
Yes, LensCrafters in Riverside accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcome.
What are the store hours for LensCrafters at Galleria At Tyler?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for the Riverside LensCrafters?
Yes, you can schedule your eye exam appointment online using the quick link provided: https://examappointments.com/eeca/SearchExam?Office.number=0611
Does LensCrafters in Riverside offer in-store pickup for eyewear?
Yes, in-store pickup is available at this LensCrafters location.
Are there any nearby dining options where I can eat before or after my visit to LensCrafters?
Yes, nearby dining options include Sbarro for pizza and Italian food, Sake Japan for Japanese cuisine, Panda Express for Chinese fast food, and Starbucks for coffee and snacks, all located close to the Galleria At Tyler mall.
What nearby retail stores can I visit when shopping at LensCrafters in Galleria At Tyler?
Nearby retail stores include Carter’s for children's clothing, G by GUESS, Charlotte Tilbury, Volcom, Skechers, and Charming Charlie, offering a variety of fashion, accessories, and more.
Where is LensCrafters located within the Galleria At Tyler mall?
LensCrafters is located at 2051 Galleria At Tyler, Space D209, Riverside, CA 92503-4143 inside the Galleria At Tyler shopping center.
Are there any nearby places where I can pick up gifts or toys when visiting LensCrafters?
Yes, nearby stores include Build-A-Bear Workshop, which offers toys and gifts, and Fye, a gift shop located near LensCrafters at the Galleria At Tyler mall.