Home Instead Senior Homecare of Riverside, CA

Reviews

• IL

  Ileana Liberatore

  6 days ago
  5.0
  Home Instead, Riverside has been a godsend! My mother suffered a stroke about 2 years ago and since I don't live in California I had to make the decision to get mom care almost around the clock. From the very first meeting with them I knew I had made the right choice. Always accommodating, always flexible, and always gracious, the office staff has been stellar. However, the shining stars, in my opinion, are my mother's care team. Because my mother now suffers with aphasia, she slips back and forth between English and Spanish when she can't find the right words. So finding a bilingual team was very important to us. No problem! Her core team of four ladies, Olivia, Elsa, Vivian, and Janét, all speak Spanish. But they do so much more than that! They have become like family and really good friends to both my mom and me. I don't know what we would do without their attention to detail, excellent communication, with both my mom and myself, and their wonderful compassionate care. They have genuine concern and affection for mom, and she feels it, as do I. I can't say enough good things about Home Instead, Riverside. I'm just so glad that I found them.! It gives me great peace of mind to know that my mother is being well taken care of by this wonderful team of ladies.
• DW

  Debra Wood

  Feb 26, 2026
  5.0
  Jocelyn has been caring for my mother for over a year. She is kind and caring, and very reliable, rarely missing work and showing up on time. The consistent caregiving has been a blessing! The office staff have also been very helpful.
• ME

  Marilyn Edwards

  Feb 25, 2026
  5.0
  Paty Donaldson is always on time. She has a cheerful smile on her face. I'm glad that she's here. She helped me with things that needs to be done.
• RS

  Rochelle D. Smoot

  Dec 16, 2025
  5.0
  I am writing this review with the hopes to share my story to help someone else. I was diagnosed with heart failure, and I also have chronic rhymothoid arthritis. Prior to either diagnosis, I was independent and self sufficient, after the diagnosis, it became clear I needed support in addition to what my husband was providing. I began to research in home services and would later convince myself I didnt need it, but my body was telling me different as so many of the things that was easy for me had become hard to do. It was frustrating, disappointing, and even sometimes humiliating to myself. After going back and forth in my head I decided it was time to bring in the support. I reached out to Home Instead via a consultation, they listened, asked questions and was very clear of the services they could provide via the caregiver. They really took note of what I needed to help improve my quality of life. After the intake, I was still nervous but knew it was for the best. That following week, they had a caregiver assigned to me. My caregiver Annette arrived on time, she was kind, polite and very sensitive to what I needed, even when I did not know what I needed. Annette was so attentive, supportive and helped me balance being able to still be independent. She did not make me feel ashamed to ask for help. She went with me to my dr appt and while she was never far, she understood and respected my space. We returned home, she made sure I had lunch and my afternoon medication. You can tell she loves people and the responsibility she has of them when they are in her care. My husband was extremely complimentary of her and her care for me. I am so glad I found their services, they care about the care of their clients. 10/10 would recommend. Top tier customer service, pricing, service, caregiver selection, response and communication. In a very short time, my quality of life has improved without the loss of my independence.
• PK

  Pam Kollar

  Mar 4, 2018
  5.0
  Home Instead Caregivers were willing to work with my schedule. I felt comfortable with them being in my home and that my husband was well cared for. I will recommend them to others and if I need this type of help again I will use them. Our Caregivers became part of our family.

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