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At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
My son is severely disabled. Our insurance approved a new wheelchair for him. We were supposed to get it from national seating in Redlands. I called everyday on and off for 3 months. The girls would always say ‘oh mark is not in’ ‘he will call you when he is in your town’ I emailed, left voicemails and called corporate. Never heard from anyone!!!! Months later. So we bought our own wheelchair for my 3 year old for $900. Even though it should be covered by insurance. Never using this vendor ever again.
MA
Mikey Acuba
Jul 13, 2024
1.0
Based on reviews i will not even consider this place
LM
Leroy Morgan
Oct 21, 2022
1.0
They have missed 2 appointments to look at wheelchair repairs. No phone call, no nothing. I've tried calling 27 times. No answers.
They say on recording they will return your call. But never do. Kinda sad to treat the disabled this way.
JW
Jean Wright
Apr 8, 2021
5.0
Professional, friendly, honest, and informative!
Thank you!
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What kind of mobility solutions does National Seating & Mobility in Redlands offer?
National Seating & Mobility builds custom mobility solutions designed to be comfortable, safe, and perfectly synchronized with each client's needs, focusing on delivering independence and self-reliance.
Where is National Seating & Mobility located in Redlands?
It is located at 350 Alabama St, Ste C, Redlands, CA 92373, USA.
What are the business hours for National Seating & Mobility in Redlands?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does National Seating & Mobility in Redlands offer remote evaluations?
Yes, they provide remote evaluations as part of their services.
Can customers get service and repair for mobility equipment at National Seating & Mobility?
Yes, they offer service and repair for mobility equipment.
What payment methods are accepted at National Seating & Mobility in Redlands?
They accept credit card payments and do not require cash only.
How can I contact National Seating & Mobility in Redlands?
You can call them at +1 909-335-6047 or email Redlands@nsm-seating.com.
Are there any places to grab coffee near National Seating & Mobility in Redlands?
Yes, nearby coffee shops include Stell Coffee & Tea, Apostle Brew, and Amend & Revise Coffee Roasters where you can relax before or after your visit.
What recreational or fitness venues are near National Seating & Mobility in Redlands?
Nearby options include Axe Slayers Throw House for recreation, Charles Rollins Fitness gym, Block CrossFit, and Fred Astaire Dance Studios for fitness activities.
Is there any support for physicians and therapists provided by National Seating & Mobility?
Yes, they offer flexible and professional clinical support to physicians and therapists to assist their clients effectively.