Business Details
About
Home Health Care ServiceSenior Citizen Center
Home Instead of Redlands, CA provides in-home care services to Loma Linda, Redlands, Yucaipa and much of the surrounding area. Services include Personal Care, Home Helper services, Alzheimer's Care, Dementia Care, Running Errands, Transportation, Medication Reminders, Companionship Services, 24 Hour Home Care, Overnight home care, Meal Preparation and more. Extremely personalized service consisting of the highest standards and customer service. We invest heavily in recruiting, training, supervision and support of our exceptional caregivers to deliver a superior home care experience. If you are interested in a free in-home care assessment, please call us today!
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.5
20 reviews
5 stars
17
4 stars
1
3 stars0
2 stars0
1 star
2
- AOAndres OrnelasJun 13, 20255.0Working with Home Instead has been a great experience. They were very quick to start care as our family was in a precarious situation. They were extremely reliable with the designated times and always delivered exceptional care. They truly made a difference during a difficult time. Highly recommend using their services!
- FPFitzgerald ParagasJun 11, 20255.0I love how loving the caregivers were and how responsive the office team was whenever I needed answers. They’ve showed up in every way possible, and I’m very fortunate to have them take care of my family
- RARobert AllenMar 1, 20245.0My caregiver is Jiselle she is very helpful and Excellent at her job.
- LTlucy troutmanMar 1, 20245.0JISELLE HAS BEEN WITH ME SINCE I CAME TO HOME INSTEAD...SHE HAS NOT ONLY DONE AN EXCELLENT JOB MEETING THE REQUIREMENTS OF HER JOB BUT HAS MANAGED TO BRING SOME JOY AND HAPPINESS INTO MY HOME. SHE IS NOT ONLY WELL INFORMED REGARDING ISSUES OF AGING PEOPLE BUT HAS A TRUE INTEREST IN OUR NEEDS AND MAKES A REAL EFFORT TO SEE THAT THEY ARE MET. I LOOK FORWARD TO SEEING HER ON FRIDAYS. SHE IS NOT ONLY EFFICIENT BUT A JOY TO HAVE IN A LONELY HOME.
Frequently Asked Questions About Home Instead Redlands
Do you provide 24-hour or full-time care?
Yes, we can provide 24 hour care. Since our organization has over 70 caregivers, we are able to confidently serve clients who require round the clock care by setting up three eight hour shifts daily and still have caregivers available for employees call offs or planned vacations.
Is your staff bonded and insured?
Yes, our business does not use contracted or temporary employees. All caregivers are employed directly by our organization and covered under our robust insurance policies.
Is there a background check process for staff?
Yes, all of our employees are background checked, and drug screened. Caregivers are also registered with the California Department of Social Services as Home Care Aids. This registration process includes and FBI and DOJ fingerprinting and background check.
How quickly can you start service?
We know that often times our services are required because of some unfortunate and unexpected event. One of our competitive advantages is that we are often able to start care on the same day if necessary.
Is there a long-term commitment to have care?
No, we only require 7 days notice if you wish to make any changes to the schedule or cancel services.
Do you accept my insurance?
We are an approved vendor with all LTC insurance companies and will assist you in obtaining a reimbursement by providing all required documentation to the carrier, but do not do an "assignment of benefits".
How can I pay?
We have multiple options for paying your invoice. You can write a check and mail it to our office, pay your invoice online, or set up autopay via your credit card or bank account.
Can care only be provided in the home?
No, we often assist clients by driving them to appointments, running errands or picking up groceries. Additionally, we can provide one on one care for your loved one if they are in a facility or hospital setting.
Do you provide 24-hour or full-time care services?
Yes, we provide 24-hour care by scheduling caregivers in three eight-hour shifts daily, supported by over 70 caregivers to ensure coverage even during call offs or vacations.
Are your caregivers bonded, insured, and background checked?
Yes, all our caregivers are directly employed by us, bonded, insured, background checked, drug screened, and registered with the California Department of Social Services, which includes FBI and DOJ fingerprinting.
How quickly can home care services start after contacting you?
We can often start care on the same day to meet urgent and unexpected needs.
Is there a long-term commitment required for home care services?
No, you only need to provide 7 days' notice to change or cancel scheduled services.
Do you accept insurance for payment?
We are an approved vendor with all long-term care insurance companies and assist with reimbursement documentation, but do not accept assignment of benefits.
What payment options are available for services?
You can pay by American Express, Visa, Discover, check, online payment, or set up autopay via credit card or bank account.
Can care be provided outside the home, such as for appointments or hospital visits?
Yes, we offer assistance with transportation to appointments, running errands, and provide one-on-one care in facilities or hospital settings.
What areas does Home Instead Redlands serve?
We provide home care services to Redlands, Loma Linda, Yucaipa, Colton, Highland, Grand Terrace, Mentone, San Bernardino, Rialto, and surrounding areas in San Bernardino County, CA.
Are there any nearby healthcare facilities or services that clients might find useful?
Yes, the nearby MedEx Health Network hospital and doctor services are close by for additional medical support if needed.
What local amenities are near Home Instead Redlands for clients or visitors?
Nearby amenities include Eastern Classic Thai Restaurant for dining, Lil Munchkins Indoor Playground for family activities, and the United States Post Office for mailing needs.
Are there beauty and wellness services near Home Instead Redlands?
Yes, Skin Envy Co day spa, Eternal Artistry Beauty salon, ANG Aesthetics waxing and skin care, and Island Tanning salon are located nearby for relaxation and grooming needs.