LensCrafters

4.8
281 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
900 Dana Dr, Redding, CA
96003-4053, United States

Hours

Reviews

4.8
281 reviews
5 stars
263
4 stars
3
3 stars
3
2 stars
0
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting individual associates like Max, Kayte, and Justin for their exceptional service.

Professionalism

Customers noted the professionalism of the staff during eye exams and consultations, with many feeling well taken care of and confident in their choices.

Product Selection

The store offers a good selection of glasses and lenses, with customers appreciating the variety and quality available.

Mixed Experiences

While many reviews are positive, there are some mentions of less satisfactory experiences, particularly regarding initial customer engagement.
  • JB
    Jamie Button
    Nov 17, 2025
    5.0
    The experience at Lens Crafters was great! I had lots of frames to choose from and could even get lenses in old pair of frames! I was well informed by the sales person and he was able to answer all my questions. He explained everything clearly and was very professional and friendly! So glad I went to Lens Crafters. Their hours were helpful too!
  • CN
    CJ Noname
    Oct 17, 2025
    1.0
    This place is the absolute worst! I booked an appointment for 11 waited two weeks then they tried to charge me for a single eye exam when I wrote in the paperwork I wore context. Avoid this place at all cost go anywhere else.
  • KD
    Kelley Dolling
    Sep 1, 2025
    5.0
    The staff at the Redding branch are always friendly and super helpful. Katherine made things extra easy this time and even weighed in on the frame choice for me.
  • SD
    Sarah Drinkwine
    Aug 29, 2025
    5.0
    Awesome staff! Everyone was extremely friendly and helpful. Lots of laughter.
  • IW
    Isabella Webb
    Aug 18, 2025
    5.0
    Nate and Kylie were wonderfully helpful and made me feel very welcome and comfortable!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.