Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Victoria Gardens
12439 S. Mainstreet, Rancho Cucamonga, CA
91739, United States
Hours
Reviews
4.9
327 reviews
5 stars
318
4 stars2
3 stars0
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to assist and provide a positive experience.
Product Quality
Many reviews noted the great selection of stylish and affordable eyewear, with customers expressing satisfaction with the quality of the glasses.
Efficiency
Several customers appreciated the quick and streamlined process for eye exams and purchasing glasses, often completing their visits in under an hour.
Mixed Experiences
While most feedback was positive, some customers reported issues with appointments and prescription errors, indicating room for improvement in operational efficiency.
Welcoming Atmosphere
The store environment was described as clean and inviting, contributing to an overall enjoyable shopping experience.
- GCGeorgina ChenNov 12, 20255.0Great customer service by James! He was patient, kind, and really took the time to explain everything and help me trouble shoot my glasses that were making me dizzy! Also appreciated Irving for all his help and kindness!
- MGMichael GmitterNov 11, 20255.0I've been wearing these glasses for a long time, and it's great to have a local(ish) store! I love that I can get a free eye exam with purchase of glasses!
- JSjennifer stickelNov 11, 20255.0Everyone at the Victoria Gardens Warby Parker store was professional, friendly, knowledgeable, and helpful!
- ACAlexis CrespoOct 25, 20255.0Both on floor employee and Dr. Irene were amazing! The employee helped me find the right frame for myself and was able to get me in to renew my prescription with the Dr. Dr. Irene answered any questions I had as well as, gave me piece of mind regarding my eyesight lol. They both had such welcoming and fun personalities. I throughly enjoyed my experience!
- PPPatty PoseyOct 18, 20255.0I had the best experience at Warby Parker . From my eye exam with Dr. Tran to choosing glasses with AJ. Irving and Jack were great too.The overall experience is definitely something that I will be telling my family and friends about. I love all 4 pairs of glasses that I chose and the price was fantastic.
Frequently Asked Questions About Warby Parker Victoria Gardens
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Victoria Gardens?
You only need your eyeballs to try on frames. For prescriptions, bring a digital or physical copy of your current prescription and your FSA or HSA card if applicable. You can also come just to browse or book an eye exam.
Does Warby Parker Victoria Gardens accept vision insurance?
Yes, they accept several major insurance carriers and facilitate out-of-network benefits, though coverage varies by plan and location.
Are frame adjustments and optical measurements offered at this location?
Yes, opticians provide measurements and complimentary frame adjustments for life at Warby Parker Victoria Gardens.
What is the return and exchange policy?
There is a 30-day hassle-free return or exchange policy on eyewear and accessories, including contact lenses if unopened within 30 days of purchase.
Can I purchase gift cards at Warby Parker Victoria Gardens?
Yes, physical gift cards are available in-store and online, and e-gift cards can be bought instantly.
What are the store hours for Warby Parker Victoria Gardens?
The store is open 10:00 AM to 7:00 PM Monday through Saturday, and 11:00 AM to 6:00 PM on Sundays.
Which nearby stores can I visit along with Warby Parker Victoria Gardens for a full shopping experience?
You can also visit Nike Well Collective for shoes and sportswear, Pandora Jewelry for accessories, and lululemon Victoria Gardens for women’s activewear, all within Victoria Gardens shopping center.
Are there dining options near Warby Parker Victoria Gardens?
Yes, nearby dining includes Luna Modern Mexican Kitchen, The Melt burger restaurant, and Panda Express for quick Chinese cuisine.
How can nearby cafes and coffee shops enhance my visit to Warby Parker Victoria Gardens?
You can enjoy a coffee break at Starbucks or a café at Shops At Victoria Gardens before or after your eyewear shopping experience.
What types of eyewear and lenses does Warby Parker Victoria Gardens offer?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, and a variety of lens options such as polarized, photochromic, and blue light lenses.