Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
869 reviews
5 stars
807
4 stars
15
3 stars5
2 stars7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many specific mentions of employees like Jennifer, Kenneth, and Pablo for their exceptional service.
Mixed Experiences
While many reviews highlighted positive experiences, some customers reported issues with service quality, particularly regarding appointment management and staff professionalism.
Repair Services
Customers appreciated the quick and efficient repair services offered, often free of charge, which contributed to their overall satisfaction.
Product Quality Concerns
There were complaints about the quality of glasses, including issues with scratches and frame durability, leading to dissatisfaction among some customers.
Accessibility Issues
A significant concern was raised regarding the lack of assistance for customers with disabilities, indicating a need for improved staff training in this area.
- SASteven AzizNov 16, 20255.0Great customer service! Jennifer was eager to help me! And fixed my sunglasses for no cost at all, will definitely be coming back!
- GXGolden Hour xoNov 9, 20255.0Jennifer was extremely helpful and personable. I had such a great experience at LensCrafters because of Jennifer. She helped me pick out my first pair of reading glasses and was very honest with me.
- SGStanley GuevaraNov 8, 20255.0Jennifer is Awesome! She is knowledge, very patient, insightful, and intuitive. It was an absolute pleasure being helped by her!! We’ll be back!
- RGRonald GreenNov 3, 20255.05 stars I’ll be back here asap for all my glasses and eye prescriptions’ Jennifer was so amazing and so helpful and makes you feel at home this place is amazing I recommend everyone come
- MRMaylin RequenaNov 2, 20255.0Dr. Uy is AMAZING!!!! She’s the reason I continue to come back. She’s knowledgeable, thorough and she’s patient. My son is on the spectrum and he loves coming to her…his least favorite part is the puff of air…but hey can’t win them all I guess. Her staff is very helpful and friendly . Ivan was very helpful, he was able to get me in and out very quickly. Excited to be able to see clearly again!!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Rancho Cucamonga offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands, including prescription wearable technology.
Which designer eyewear brands are available at LensCrafters?
You can find eyewear brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more at LensCrafters.
What vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, plus many others.
What are the operating hours for LensCrafters in Rancho Cucamonga?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does LensCrafters in Rancho Cucamonga offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for your convenience.
How can I schedule an eye exam at LensCrafters?
Eye exams can be scheduled online via the appointment link provided: https://examappointments.com/eeca/SearchExam?Office.number=2537.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair-accessible entrance to accommodate customers with disabilities.
What nearby stores can I visit along with LensCrafters at Victoria Gardens?
Visitors can explore nearby stores like Oakley for more eyewear options, Morphe for beauty products, and Vans for shoes and clothing, all within Victoria Gardens.
Are there any nearby dining options near LensCrafters in Victoria Gardens?
Yes, nearby restaurants include Johnny Rockets for burgers, Kabuki Japanese Restaurant for sushi, and The Coffee Bean & Tea Leaf for coffee and snacks.
Can I combine a visit to LensCrafters with shopping at major department stores nearby?
Absolutely, you can visit Macy's and other stores like Finish Line at Macy's, located nearby in Victoria Gardens during your trip to LensCrafters.