LensCrafters

4.8
879 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7815 Kew Avenue, Rancho Cucamonga, CA
91739, United States

Hours

Reviews

4.8
879 reviews
5 stars
815
4 stars
15
3 stars
5
2 stars
7
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees like Jennifer, Daisy, and Kenneth for their exceptional service.

Eye Exam Experience

Customers appreciated the thoroughness and professionalism of the eye exams, particularly noting the expertise of Dr. Uy and Dr. Benjamin.

Repair Services

Many reviews mentioned quick and efficient repair services for glasses, often provided free of charge, contributing to positive customer experiences.

Mixed Experiences

While many customers had positive experiences, there were some complaints about poor service during busy times and issues with management, particularly regarding handling customer complaints.
  • VJ
    Vilas Janardhanan
    2 days ago
    1.0
    I bought 2 pairs of prescription sun glasses on December 28th from this store. I was told glasses will arrive with in 10 days. 1 glass is ready but they have been given me different ETA for my second one. If you can’t keep up a customer promise, don’t give one. Very, very disappointed.
  • JM
    Jonathan Meuser
    6 days ago
    5.0
    Friendly service with many options and willingness to talk through insurance coverage and options available for your order. Order was filled within a reasonable timeframe, even during the holidays.
  • AP
    Anurag Pandey
    Dec 31, 2025
    5.0
    Daisy does an amazing job with helping customers. She had me done in less than 9 mins as i was in a rush to catch a flight and gave me the best possible options possible in the time constraint.
  • ND
    Noel Dones
    Dec 31, 2025
    5.0
    We had a great experience selecting and purchasing a new set of eyeglasses frame and prescription lenses at LensCrafters in Victoria Gardens with the help of salesperson Kenneth (567910).
  • AV
    Arantza Vieyra
    Dec 30, 2025
    5.0
    Tom at LensCrafters was amazing! He was very kind, patient, and incredibly helpful. He assisted me quickly and made the whole experience smooth and stress free. His professionalism and friendly attitude really stood out. I truly appreciate his help and would definitely recommend asking for Tom!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.