At OneWell, we aspire to bring support and direction to individuals with Intellectual and Developmental Disabilities and their families. We work together closely with individuals, families, and collaborative care teams to develop care plans that fit the needs of everyone we serve – with consideration that each person we assist has their own talents, skills, interests, and needs, that are unique to them.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.