Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.0
294 reviews
5 stars
172
4 stars
50
3 stars
20
2 stars
17
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers expressed dissatisfaction with the staff's handling of account issues and lack of communication.
Cleanliness
While some reviews praised the cleanliness of the gym, others reported unsanitary conditions in bathrooms and equipment.
Equipment Quality
Several customers noted that the gym's equipment is outdated and poorly maintained, with some machines frequently broken.
Membership Issues
Customers reported confusion and frustration regarding membership fees and cancellation policies.
Atmosphere
The gym is generally described as friendly and welcoming, although some reviews mentioned inappropriate behavior from other members.
- AMA MNov 14, 20255.0Excelente Ambiente
- PPPeach Mango PieOct 6, 20251.0I am very disappointed with how the staff handled my account issue. There was an error on my file, and I was continuously charged an extra $15 without being notified. I visited the location several times, but no one informed me that there was a problem with my account. When I finally discovered the issue, my concern was ignored, and I was told to pay the charges that had accumulated. Even after explaining that the mistake was clearly due to an error on file, they refused to waive the extra fees. I also asked to speak to a supervisor, but I was told that communication is only through email and that no phone calls are allowed. I received no text, no email, or no phone call informing me of the issue, and I was simply told that it was my responsibility to monitor my account not them. This shows a lack of consideration and proper communication toward members.
- CSCharles StaffordOct 2, 20255.0This planet fitness is kept clean all of the time and the people that work there are the best especially the ones that work the night shift you know from like midnight into the next morning this place rocks they deserve a pay raise
- SESaleh ElizzaniSep 24, 20251.0I recently enrolled my two kids at Planet Fitness, but I encountered several issues. They processed the payment for one child but not for the other, and I was unaware that the payment didn't go through. Now, I am being charged an additional fee, even though I wasn't notified about the failed payment. Additionally, there are many fees that are not clearly explained, which can be confusing and frustrating for members. I am willing to pay the membership and late fee, but the manager was unhelpful and made the situation very difficult to resolve. Unfortunately, I don’t have many options since they offer the most affordable prices and are conveniently located. Otherwise, I would consider going elsewhere. The manager rejected my 14 year old son entry to the gym, even though I offered to pay over the phone using the same credit card that was initially used and already charged. Despite my willingness to resolve the issue remotely, she insisted that I come in person, making the process very difficult. This happened again for two months and I had my son ask to cancel and they rejected until the overdue is paid and when asked for a written policy on cancellation, we are told by the branch manager that they don't have none.
- MPManuelmanuel PerezperezSep 16, 20255.0Un lugar muy limpio amplio y bastante equipo
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Pinole, CA?
Planet Fitness in Pinole is open from 5:00 AM to midnight on Monday, 24 hours from Tuesday to Thursday, 24 hours on Wednesday, and closes at 9:00 PM on Friday. On weekends, it operates from 7:00 AM to 7:00 PM. Holiday hours vary, with some days opening earlier or closing earlier.
What kind of equipment and environment can I expect at Planet Fitness?
Planet Fitness offers best-in-class fitness equipment in a welcoming, Judgement Free Zone® that supports members to build strength at their own pace.
How can I learn more about Planet Fitness memberships and pricing?
You can learn about memberships and pricing by visiting the Planet Fitness membership page or downloading their mobile app.
Does Planet Fitness offer any mobile apps to enhance my fitness journey?
Yes, Planet Fitness provides mobile apps available on the Apple App Store and Google Play Store to provide hundreds of workout options and track your fitness progress.
What services are available at Planet Fitness in Pinole?
Services include Classic Access, mobile app access, free in-club fitness training, Wi-Fi, tanning salons, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, fitness training, premium perks, and virtual fitness training.
Where is Planet Fitness located in Pinole, CA?
Planet Fitness is located at 1570 Fitzgerald Dr, Pinole, CA 94564, United States.
What nearby places can I visit around Planet Fitness in Pinole?
Nearby you can visit Big 5 Sporting Goods for outdoor gear, Rickshaw Chinese Restaurant for Asian dining, and Ruby Nails for nail salon services.
How can I combine my gym visit to Planet Fitness with nearby dining options?
After your workout at Planet Fitness, you can enjoy meals at nearby dining spots such as Ohana Hawaiian Barbecue, Popeyes Louisiana Kitchen, or Noah's New York Bagels for a variety of cuisines.
Are there any health or wellness services near Planet Fitness?
Yes, nearby health and wellness services include Amazing Smile Inc for dentistry, Western Barber Conference for grooming, and Chi Nails for nail and spa treatments.
Does Planet Fitness offer any special environment or philosophy for its members?
Planet Fitness promotes an inclusive environment under the philosophy 'We’re All Strong On This Planet™', welcoming all members in a Judgement Free Zone® where everyone can pursue their fitness goals at their own pace.