Club Pilates

Reviews

• JP

  Jazz P

  Aug 14, 2024
  1.0
  If you are thinking of going here- please read this whole review as somebody who attended for 3+ years: Definitely not the same place they were 3+ years ago! If you're looking for a money hungry, unclean environment and inexperienced teachers then Petaluma club Pilates is your place. When we first started we LOVEDDD Petaluma club Pilates. Owner was great and teachers were CERTIFIED AND EXPERIENCED. Fast forward 3 years and a change in ownership/management and the studio has done a COMPLETE 180° turn. A complete corporate nightmare now. First of all, the reformers only look cleaned where WE clean them after class. Look into any spring well or underneath the reformers to see it FULL of hair and dust 24/7. When management/ownership changed, we noticed half of the teachers that were there for YEARS either quit or got "terminated", we should have noticed that as a red flag but didn't. We even received a mass email to all in club Pilates from a teacher that was terminated talking about their unfair treatment and termination that was just insane. Currently, most of the teachers at THIS location are former front desk workers that took some type of workshop with club Pilates and became teachers the next day. Our last straw was hearing OUR "teacher" state that she has only ever took a "cardio sculpt" class one time because she "hated it" as she was ABOUT TO TEACH THAT SAME CLASS. Absolutely insane and unprofessional. My partner injured his back and asked for some modifications to some moves he was worried would worsen his condition to get told by the teacher "that's a good question, I'm not sure.. just stretch". And the worst of it all is trying to cancel. They require 30 days before billing cycle to cancel which makes sense but then take DAYSSS to respond back to any texts/emails and will delay response to try to get 2 months out of you instead of the 1 month upon cancellation then completely harass you. Unclear cancelling/needing of written notification will force you to have to stay for longer by the time the information is given and executed.
• RF

  Robin Faulknor

  Mar 7, 2023
  5.0
  Started Pilates in November at club Pilates in Petaluma absolutely love the instructors and the facility
• DB

  Deana Bolton

  Jan 31, 2019
  5.0
  Love Club Pilates East - Awesome classes, instructors and staff. Been going there since they first opened and haven't felt better in my life. I will continue as long as I'm breathing.......

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