Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
378 reviews
5 stars
369
4 stars2
3 stars2
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, often going above and beyond to assist with repairs and adjustments.
Efficiency
Many reviews highlighted the quick service provided, with several customers noting that their glasses were repaired or adjusted in just a few minutes.
Knowledgeable Staff
The staff was frequently described as knowledgeable and informative, helping customers understand their options and navigate insurance.
Complimentary Services
Numerous customers appreciated the free services offered, such as adjustments and repairs, which contributed to a positive overall experience.
- DVDiego VillarrealDec 20, 20255.0Isabella was so welcoming when I first walked in and had great customer service. Was very helpful and informative with such an amazing personality and in general an amazing person.
- AVAlex VargaDec 15, 20255.0I brought in a pair of Raybans to repair. They repaired them quickly with no charge. Very helpful and friendly. Great customer service.
- MKMohsen KhoeiDec 12, 20255.0Employee was very kind and helpful and did my job in few minutes.
- JKJane KangSep 26, 20255.0Awesome services and honest in prices. My husband got his glasses first then recommended this store to me. I went there Saturday and the lady was very patiently help me with the pricing when I used insurance. They having 50% off lenses when I bought the frame using insurance! She walked me through the price and showed me cost of each item patiently. Initially their system just applied 40% off lenses but later they honored the 50% off. I tried LensCrafters at Arcadia mall but they just tried to hide the price and charge more. The lady also helped me patiently with trying on my chosen frame. Just got my new glasses yesterday. When I picked it up, the lady also kindly helped tighten my old sunglasses from another LensCrafters which declined to help me the other day. This LensCrafters at Macys is the best I’ve ever been to!
- CGChase GorhamAug 16, 20255.0I had such a great experience at LensCrafters! Irene and Olga went above and beyond helping me clean my sunglasses. They were both so nice, professional, and welcoming. It’s rare to find that level of care, and I really appreciate the great service. Highly recommend!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters at Macy's?
They carry designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the store hours for LensCrafters at Macy's in Pasadena?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Where is LensCrafters at Macy's located in Pasadena?
It is located at 401 S Lake Ave inside Macy's in Pasadena, CA 91101.
How can I schedule an eye exam appointment at LensCrafters at Macy's?
You can schedule an appointment online via their quick link: https://examappointments.com/eeca/SearchExam?Office.number=3316.
Does LensCrafters at Macy's offer in-store pickup for purchases?
Yes, they offer in-store pickup services for your convenience.
Are there other optometrists near LensCrafters at Macy's?
Nearby optometrists include Limm Lam and Dr. Limm Lam, providing additional eyecare options in the area.
What other eyewear or sunglasses stores are located near LensCrafters at Macy's?
You can visit Sunglass Hut at Macy's for more sunglasses options, located nearby inside the same Macy's store.
Are there places to eat or relax nearby LensCrafters at Macy's?
Yes, nearby you can enjoy The Coffee Bean & Tea Leaf cafe and Yogurtland Pasadena for refreshments before or after your visit.